Cirrus Logic Careers

Key Responsibilities

• Be the voice of the customer within Cirrus Logic
• Perform device level failure analysis in a collaborative environment to support customer line returns, customer yield excursions and customer reliability issues
• Carry out electrical fault isolation on mixed signal IC devices to assist in identifying root cause of failure
• Work within cross-functional teams to determine and understand the root cause of product issues
• Decide appropriate failure analysis flows based on the failure mode information
• Write failure analysis reports that summarize the analysis carried out, conclusions drawn and relevance to the issue under investigation
• Provide technical or operational quality issue resolution support to customers
• Ensure customer requirements are reflected in Processes, Procedures & Standards
• Drive quality-related proactive and reactive communication
• Work closely with customer to resolve their key care-abouts
• Manage, schedule and lead quality engagements
• Communicate internally and customer requirements – track and ensure closure of these items
• Work with cross-functional internal teams to ensure robust, closed loop on customer requests/ requirements
• Work closely with internal teams on the 8D problem solving process to prevent reoccurrences
• Manage customer quality issues - timely containment, communication and resolution in customer manufacturing environments

CQE Performance & Behavior Expectations

• Demonstrates proactiveness, assertiveness and accountability
• Demonstrates intellectual curiosity to fully understand customer experience associated with quality issues identified is a key attribute to success
• Influencing, relationship building, customer focus, efficiency, excellent interpersonal skills and self-development
• Ability to communicate at various levels – both internally and with the customer
• Ability to travel when required;

Skills and Qualifications

Education:
Bachelor’s Degree or higher in Electrical or Electronics Engineering: Physics, Material Sciences, Computer Science, or related fields of equivalent experience.

Experience:
5+ years total experience in the following:

• Customer facing technical engineering role in (field) application, failure analysis, product/test, customer quality
• Understanding of fault isolation methods (visual inspection, infrared inspection, circuit tracing – CAD layout, reball and device level electrical testing)
• Ability to interpret electrical test data, ATE datalogs & applications test results
• Knowledge of semiconductor device structure, fabrication & assembly processes (die and package level)
• Good understanding of reliability engineering methods, tests and failure modes
• Attention to detail and Safety conscious

You Will Have

• Application knowledge of Smart Codec and Amplifiers: product, test, or systems
• Working knowledge of modern mobile and haptics chipsets including the world-wide top suppliers of these devices
• Hands-on experience with audio precision test equipment such as signal and logic analyzers, other debug tools
• System or device-level troubleshooting and failure analysis experience
• High degree of proven self-initiative and ability to think and act independently
• The ability to collaborate with cross-functional teams to understand needs and translate them into actionable plans, deliverables, and resource requirements
• Outstanding multi-tasking and problem-solving skills are critical
• The ability to work under tight timeframes, prioritize competing activities and aim for results is a must
• Excellent English verbal, written communication skills, and presentation skills
• Familiarity with semiconductor fabrication and packaging technologies, device physics, quality and reliability fundamentals, customer management experience
• Must demonstrate proficiency in Microsoft Office tools; specifically PowerPoint and Excel