Improvement Sciences Specialist

Information Technology San Diego, California

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Description

Improvement Sciences Specialist
About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact. 
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Location(s): San Diego, CA
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Position Details:
  • Full-time position
  • Regular weekly hours (0730-1630)
  • No calls, nights, weekends, or holidays!
  • Full benefit program, including: health, PTO, & 401k + contribution
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Requirements:
  • Bachelor's degree; Master's degree preferred
  • Lean Six Sigma Green Belt, Black Belt, or PMP certification preferred
  • 6+ years of experience
 
 
Summary:
CICONIX is seeking a Improvement Sciences Specialist to support The Bureau of Medicine and Surgery (BUMED) team in San Diego, CA.
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About the Role:
  • Support process/performance improvement projects utilizing Lean Six Sigma (LSS) and Get Real Get Better (GRGB) methodologies and tools such as DMAIC (Define, Measure, Analyze, Improve, Control) for reducing variability and standardizing processes, DMADV (Define, Measure, Analyze, Design, Verify) for new processes or enabling growth within new technologies, and RIE (Rapid Improvement Events - Pre-Event, Event, Post-Event) for eliminating waste.
  • All projects will integrate GRGB methodologies and LSS principles will adhere to the American Society of Quality (ASQ) Black Belt Book of Knowledge.
  • Project Support. Review, assist, coordinate, train, and mentor BUMED, NMFDC, NMFL, NMFP, and all lower echelon commands withing BSO-18 with the command's PI program. 
  • The key objectives using LSS methodologies above are to:
    • Analyze existing workflows to identify inefficiencies and bottlenecks.
    • Develop and implement process improvement strategies.
    • Enhance operational efficiency to reduce costs & increase stakeholder satisfaction.
    • Foster a culture of continuous process improvement within the organizations at all echelons.
  • The tasks included in the various methodologies described above are:
    • Conduct comprehensive process mapping and analysis.
    • Identify key areas of inefficiency and recommend improvement actions.
    • Provide a detailed report documenting current workflows or processes, identified inefficiencies
      and recommended improvements.
    • Develop optimized workflows.
    • Work with stakeholders to implement changes.
    • Deliver professional development courses via in-person or in virtual/asynchronous modalities.
  • Assigned Lean Six Sigma Certified personnel, Master Black Belt (MBB), Black Belt (BB) and Green Belt (GB), shall conduct monthly mentoring sessions and verify knowledge transfer of belts that apply for certification.
  • Review submissions for technical accuracy and alignment with Navy Medicine strategic initiatives.
  • Validate project scope, measurable results, and adherence to Navy Medicine's uniform documentation methodology.
  • Certification will be by government personnel after reviewing documentation.
  • Mature and standardize portfolio and project, functions and processes.
  • Improved and standardized portfolio management processes, procedures, and protocols, including updated templates, policies, SOPs, memos, charters, and presentations.
  • Support the government in incorporating industry best practices and ensuring alignment with a systemic approach to project management. This includes being tasked with demonstrating and performing enhanced project management methodologies and tools supporting execution.
  • The key objectives are to:
    • Establish a standardized project management framework and methodology.
    • Train staff on project management with best practices and tools from PMI guidelines.
    • Enhance project tracking, documentation, and reporting processes.
    • Improve project workflow and deliverables through systematic oversight.
    • Ensure compliance with organizational policies and standards.
  • The tasks include:
    • Assessing current project management practices within a directorate or department.
    • Designing and developing a tailored project management framework.
    • Ensuring integration occurs with existing organizational processes and standards.
    • Conducting training sessions for staff on project management tools and methodologies.
    • Providing continuous support and mentorship to staff post-training.
    • Establishing metrics and Key Performance Indicators (KPIs) for project performance evaluation.
    • Developing and enhance templates and documentation standards for project tracking.
    • Monitoring ongoing projects to ensure adherence to the framework.
    • Generating monthly reports on project status, risks and performance.
    • Evaluating the effectiveness of implemented project management framework.
    • Recommend and implement improvements based on feedback and performance data.
    • Deliver monthly compliance monitoring reports via designated Microsoft Applications, save to the government share drive and BUMED SharePoint site collection, and/or upload to SPIDR.
    • Configure portfolio management tools and software to meet the organization's needs.
    • Develop standardized processes for portfolio management including project intake, prioritization, resource allocation, and performance monitoring.
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Qualifications:
  • Education:
    • Bachelor's degree in a relevant field (e.g., Healthcare Administration, Statistics, or related scientific
      field). Master's degree be preferred.
  • Licensure & Certifications (Current & Unrestricted): 
    • Certifications preferred: Lean Six Sigma Green Belt or Black Belt, PMP, or other relevant certifications.
  • Experience: 
    • 6+ years of experience applying improvement methodologies and leading projects, ideally in a relevant industry.
    • Experience requirements scale with seniority of the role.
    • Strong understanding of improvement methodologies (e.g., Lean, Six Sigma, PDSA/PDCA, Change Management).
    • Proficiency in data analysis (statistical software), problem-solving, and root cause analysis.
    • Excellent communication (written and verbal), facilitation, and training skills.
    • Project management skills.
    • Ability to work collaboratively with diverse teams.
  • Security & Background Check: 
    • U.S. Citizenship and a successful background investigation are required.
    • Ability to obtain and maintain a government security clearance. 
  • Additional Requirements:
    • Willingness to comply with the government vaccination requirements.
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This role is contingent and will begin upon contract award
CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.

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