Deficiency Quotation Specialist

Administration Mississauga, Ontario Stoney Creek, Ontario Ottawa, Ontario Barrie, Ontario London, Ontario Cambridge, Ontario Winnipeg, Manitoba Windsor, Ontario Sudbury, Ontario


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Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.


Role Summary:

Chubb is currently looking for a Deficiency Quotations Specialist-Fire Systems for our Fire Division. Please note this position can be remote. The position is accountable for the creation, tracking and follow-up of fire alarm inspection deficiency quotes.


Key Job Responsibilities:

  • Review monthly and annual fire alarm inspection documents to determine appropriate remedies for any identified deficiencies and identify associated pricing.
  • Request and gather pricing from third-party vendors and/or suppliers when required.
  • Create deficiency quotation using Chubb quotation systems ensuring the inclusion of all necessary labour, materials, and third-party products, while applying appropriate markups to achieve margin expectations.
  • When necessary, engage with branch-level sales, supervisors, and other staff to determine and coordinate any support involvement in the production of the deficiency quotation.
  • Track and follow up on deficiency quotations with end users/customers as necessary for approvals.
  • Understand and apply Standards of Work for Deficiency Quotations Specialist.
  • Become familiar with supplier portals for material review (g. MyEddie).
  • Become familiar and proficient with the quotation process and systems (g. ProQuote)
  • Assist the Manager of Application support in identifying industry trends and competitor product strategies through quotation follow-up processes.
  • Obtain and maintain a high level of product expertise to support effective sales and service operations.
  • Maintain a high level of understanding of Regulatory Compliance applicable to fire & life safety.
  • Review inspection reports and make intelligent decisions based on identified deficiencies, materials, best practices in accordance with all applicable regulatory requirements.
  • Protect margins against material shortfalls or improper materials in relation to reviewed inspection reports.
  • Provide solutions using industry-approved alternate products when appropriate.
  • Protect against legal recourse arising from improperly applied material applications or regulatory non-conformance through ensuring appropriate inspection review and product selection.
  • Protect against financial losses resulting from incomplete material lists poor product application or incorrect costs or margins.
  • Promote a positive work environment through inclusivity, tolerance, and engagement with all employees.
  • Always make decisions based on the highest level of Ethical Compliance.


The ideal candidate will have:

  • Post-Secondary education in a technical field
  • A minimum of five years’ experience in the fire alarm industry in sales or as a service technician.
  • A solid understanding of the Codes and Standards that apply to monthly and annual fire alarm inspections.
  • The ability to determine required materials and associated labour necessary to repair deficiencies identified on inspection reports through consistent, logical, and profitable measures.
  • A solid understanding of the quotation process.
  • Strong interpersonal and customer service skills.
  • Bilingualism in French 


Our offerings include

Competitive compensation and benefit package

RRSP matching

Employee Discounts

Learning and Development opportunities

Reward and Recognition Program

A culture of performance & accountability

A supportive and positive team environment


Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

  • Criminal Background Check
  • Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. 

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.