Client Solutions Manager

Data, Analytics & Insight New York, New York


Description

WHO WE ARE

Choreograph is WPP’s global data products and technology company. We’re on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation.

We work with agencies and clients to transform the value of data by bringing together technology, data and analytics capabilitiesWe deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising.

We’re endlessly curious. Our team of thinkers, builders, creators and problem solvers are over 1,000 strong, across 20 markets around the world.

POSITION OVERVIEW

 

Choreograph is actively seeking a Client Solutions Manager to support the consulting arm of Copilot. The ideal candidate will have a client-centric approach, is an analytical thinker, and is passionate about digital media.

 

You will be the conduit for agency teams to map Copilot capabilities to their clients’ needs. Working closely with product marketing and product specialist roles, you will provide client-facing teams with recommendations, tailored collateral, and proof points that respond to client briefs and challenges. This will require a deep understanding of the current capabilities of the Copilot platform and an equally deep understanding of the client’s needs and the media landscape.

 

In this role, you will own the client team onboarding and activation process to Copilot ensuring they are prepared to use it successfully to deliver results for their clients.

 

You will be part of the global Copilot Growth team – within the wider Copilot Product team – based across London and New York. The Growth team has a worldwide remit to expand the use of advanced algorithms for our clients across GroupM.

 

At Choreograph, you will collaborate with a group of intelligent, humorous, and extremely dedicated co-workers and clients who are all passionate about digital media. Everyone has a voice, and we are open to new ways of thinking. Opinions and ideas are always welcome; in fact, they are encouraged

 

RESPONSIBILITIES

  • Be the point of contact for client-facing teams across GroupM for questions about Copilot and custom algorithms in media buying.
  • Support the sales pitch process for individual clients, both existing and new to GroupM
  • Assess client needs and identify how the Copilot platform can address them
  • Work with Customer Success – also part of the Growth team – to ensure that successful use cases can be replicated and scaled
  • Work closely with the Copilot Product team and wider Choreograph teams to stay current on the latest capabilities to recommend these to the clients as integrated solutions
  • Facilitate “post-sale” process ensuring Copilot activation for a client is coordinated at the local, regional, and global levels within agencies, and that Copilot-specific resource is aligned to support.
  • Work with stakeholders and partners across GroupM to maintain a pipeline for Copilot interest and use it to focus efforts and support.
  • Own client-usage monitoring to identify and drive opportunities to expand Copilot use as client and activation teams mature in use cases and product capabilities evolve.

 

 

QUALIFICATIONS
 

  • Experience in client facing roles in a consulting capacity and comfortable preparing, presenting to the client
  • Understanding digital media and programmatic ad tech
  • Exceptional organizational, writing, and inter-personal skills
  • The world of artificial intelligence and machine learning excites you and you have a desire to learn and develop real world applications in digital media
  • You have a passion for working with technology and making it accessible to users, and a creative flair to bring fresh ideas into product positioning and collateral
  • You are skilled at working effectively with cross-functional teams in a matrix organization and are excited to work in a truly global business with colleagues from all around the world

 

ABOUT CHOREOGRAPH:

If you are ready to be at the forefront of the AdTech industry, shaping its future, and driving success for both Choreograph and our clients, we encourage you to apply and join our team.

Choreograph is the beating heart of data inside WPP’s media investment group, GroupM, the world’s leading media investment company responsible for more than $60 billion in annual media investment.. Discover more about Choreograph at www.choreograph.com

GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the more great work we can create together.

 

 The base salary for this position at the time of this posting may range from $60,000 to $140,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. We offer a competitive benefits package, please visit https://www.wpp.com/people/wellbeing/benefits-at-wpp-in-the-us for more details.