ChildServe Careers

Description

We are hiring a Homecare Operations Coordinator to provide operational functions for the Homecare Service department, including ensuring the verification of client care record, charting, updating and maintaining Carevoyant and payroll. 

When You'll Work
Monday through Friday, general business hours. May occasionally flex to provide business support to meet the needs of staff, clients, and families.

What You'll Do

• Provide general clerical assistance and coordination. Provide support functions for materials provided to families including admission packets, family binders and in-home supplies.
• Handle special projects that may include data entry, copying, filing faxing and laminating. Monitor, maintain, and order office supplies for Homecare services.
• File information in active, supplemental, and closed client files and/or distributes to Health Information Department. Monitors documentation, maintains nursing supply room and makes copies as needed to assure an adequate supply is on hand at all times. Ensure client information spreadsheets, and caregiver information spreadsheets are up to date and accessible for Homecare administration team.
• Act as back up for the Scheduling Specialist. Work with Homecare Administrative team to assist with recruiting process and interviews.
• Verify clinical nursing and therapy paperwork against established funding streams and clinical schedules. Complete data entry of paperwork and caregiver payroll into software system; including data reports, attendance, missed visit reports, etc. Reconciles monthly billing in CareVoyant database.
• Maintain and update financial/data spreadsheets for Homecare services on scheduled basis. Oversee process review for Homecare department.

What You'll Need

• Education: Minimum of HS Diploma or equivalent required.
• Experience: One year of experience in a health care setting preferred.
• Specific Skills or Knowledge: Strong leadership, collaboration, human relations, communications, and problem-solving skills are required. The ability to work under time pressures and manage multiple activities at one time is essential. Familiarity with organizational resources is helpful.
• Ability to communicate effectively in reading, writing, and speaking the English language

• Our work matters. We partner with families to help children with special healthcare needs live a great life.
• We’re not your average non-profit. We serve 5000 children each year through over 30 specialty pediatric services in the Ames, Des Moines, and Iowa City areas. Many of our programs are one-of-a-kind.
• Our team members rock. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.
• Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help many team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.
• We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.