Content Lead - Statistics

Content Management New Delhi, India


Description

Content Lead – Statistics 

Job Location – Delhi

 The Role & Responsibilities:

  • Key responsible person for  a  group  of   subject  matter   experts  to  deliver  quality  content.
  • Act as a central point of contact for the respective subject specific in-house experts. Coordinate, supervise, motivate and manage the team for continued overall quality & efficiency improvement.
  • Motivate & drive effectively each expert in the team to achieve their individual goals successfully.
  • Thorough knowledge in all processes/activity guidelines and able to clarify any sort of queries from In-house/external experts.
  • Keep tracking & maintain effectively the progress/performance of all projects/activities time to time and should be able to summarize & share the overall report to the respective key persons in the SME Content Operations.
  • Responsible to drive the team dynamically among all the activities as per daily/weekly/monthly priorities & expectations.
  • Must possess required planning and implementation skills to complete the content backlog as per timelines.
  • Responsible for effective utilization of experts’ time on core activities. Ability to engage subject specific experts effectively in 24/7 staffing model round the clock to meet the students’ requirement.
  • Able to figure out skillset gaps of the team as per business needs and responsible to organize training sessions to improve skillset of individual team members in the department.
  • Responsible to create awareness on requirements of job roles and equally responsible to challenge individuals healthily in a competitive environment.
  • Should have enough data analysis skills to manage projects/activities/expert’s data effectively.
  • Responsible to drive the Quality Checks effectively in the team to make sure that quality of content/individuals quality should be as expected.
  • Ability to lead a  group   of  experts with required effective written and oral communication skills.
  • Accountable for all content initiatives to drive the team for maximum throughput with the expected quality.
  • Proactive enough to  participate  in  content discussions with  a  holistic  understanding of the context of the discussion.
  • Should have   ability  to  drive  individuals  in  the  team  as  per  their  role  specific expectations.
  • Responsible for continued assessment of  individual’s  and  team’s  performance.
  • Timely update on daily/weekly/monthly reports.
  • Responsible to publish the qualified content to live website with minimal delay.
  • Ability to test the candidates in hiring process to get the right talent as per the department requirements.
  • Strong in majority of the core subjects relate to specific department to assess & help individuals on subject areas.
  • Responsible to create/review content in the specified subject department across all the activities.

Requirements: 

  • Minimum 2 - 4 years of teaching experience  
  • Master’s Degree in Statistics
  • Strong analytical thinking and problem-solving skills
  • Strong verbal and written communication skills
  • Have a passion to work in a challenging work environment
  • Team handling skills

What is Chegg?

An ‘always on’ digital learning platform.

Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more.  Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, and Chegg Internships and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

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Chegg is an equal opportunity employer