Talent Development Manager

About HealthScape

HealthScape Advisors is a management consulting firm dedicated to helping health plans, provider organizations, specialty health organizations, and investors navigate the continuously evolving healthcare landscape. We bring healthcare executives market-leading insights and actionable strategies that create sustainable value by looking beyond today’s solutions and focusing on the capabilities and resources needed to execute our recommendations. To do this, our professionals leverage a pragmatic approach and unparalleled expertise to empower every engagement.

Along with Chartis, we are comprised of uniquely experienced senior healthcare professionals and consultants who apply a distinctive knowledge of healthcare economics, markets, clinical models and technology to help each client address their most pressing issues. We question everything and apply thoughtful and rigorous analysis to each challenge, issue and opportunity.

We are lucky to have extraordinarily talented people working in our firm – all brought together around our unifying mission, a shared dedication to our core values, and the emphasis we place on creating an environment that enriches the experiences of our clients, our colleagues and our communities. In this way, we find that we are remarkably aligned with our clients. And that has made for achieving some truly great things.

Role Overview

As an integral member of the People Team, the Talent Development Manager plays an important role in supporting the firm’s aspirations to develop and retain exceptional colleagues who are deeply committed to the firm’s mission and to each other. They help lead the development of management consulting colleagues, balancing client needs, the firm’s business objectives, and individual colleague development.

The Talent Development Manager role is broad and dynamic, with core responsibilities in multiple areas including resource management, professional development, workforce planning, and the design and delivery of firmwide learning and development programs. In addition, they contribute to a range of initiatives related to colleague relations, recruiting, communications & connectivity, and diversity, equity, inclusion and belonging. 

This role reports to the Director of Human Capital at HealthScape Advisors and is part of a broader People Team within Chartis. As HealthScape and Chartis continue to grow, the Talent Development Manager’s responsibilities will expand, providing long-term learning and growth opportunities.

Responsibilities

• Develop relationships with consultants to gain an understanding of their experiences, strengths, and development needs; incorporate these professional development considerations into the staffing process
• Maintain an understanding of expertise/experience profiles for key offerings/project types and how colleague expertise/experience aligns with those needs
• Partner with engagement leaders to assign colleagues to consulting projects, balancing colleague, client, and firm needs. Serve as the primary staffing contact for project leaders and communicate staffing decisions and rationale to both the engagement team leadership and individual consultants
• Maintain deep understanding of key resource management metrics and how they impact the firm’s financial performance
• Ensure alignment between the firm’s revenue forecasts and colleague assignments
• Maintain high level of proficiency in resource management tools and systems, working with team members to ensure that data is current, complete and accurate at all times
• Proactively review staffing data and develop meaningful insights on trends, forecasts, opportunities for improvement, and areas of concern. Provide leaders with resource management insights and recommendations
• Facilitate the firm’s performance management process (e.g., 90-day feedback, semi-annual reviews, upward feedback) in collaboration with the calibration committees and professional development colleagues
• Identify and address capability-building needs by colleague cohort/segment
• Help create learning content that addresses a wide range of competencies, including but not limited to problem-solving, analytics, communications, leadership, and other business fundamentals
• Serve as faculty on select learning programs
• Support learning operations where relevant, including program logistics, budget development and tracking, and content management
• Collaborate with outside partners to develop and deliver programs as needed
• Serve as a collaborative partner to leaders of other departments/functions (e.g., recruiting, talent operations, finance)
• Lead and/or support a range of talent-related initiatives, working with firm leaders, People Team colleagues, and external partners
• Demonstrate an understanding of our diversity, equity, inclusion & belonging tenets and a commitment to our firm’s core values in daily interactions. 

Qualifications and Desired Skills

• Bachelor’s degree in business or related field required; Master’s degree preferred
• At least 5 years of management consulting or professional services experience
• Strong critical thinker with proven ability to navigate ambiguous situations
• Excellent project management skills; ability to manage details while maintaining a big picture view
• Outstanding communications skills, including proven ability to negotiate and influence others
• Strong leadership presence and credibility with firm leaders
• Technologically savvy, with experience overseeing the implementation and ongoing refinement of systems in a fast-moving environment
• Ability to adhere to the highest process standards and stand firm on decisions while working under pressure with competing priorities
• Exceptional responsiveness, follow through, and resilience
• A high level of “emotional intelligence” as demonstrated by the ability to build trust and rapport, show empathy, read others, and listen exceptionally well
• Strong facilitation and presentation skills; learning program delivery experience preferred
• Demonstrated record of high-impact coaching and mentorship; known as a “people developer”
• Outstanding judgement, maturity and fairness in dealing with people and confidential information

Salary range: $100,000-$135,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

At Healthscape, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives the provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.