Certinia Careers
Sales Enablement Intern
Description
Sales Enablement Intern - Summer 2024
Austin, TX
WHO WE ARE
Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.
BENEFITS OF JOINING OUR TEAM
● Through mentorship and training within the software industry that includes working closely with an assigned Sales Leader as a Mentor
● Dynamic and diverse culture within a strong team environment
THE ROLE
As a Certinia intern, you will be fully emerged within our Sales Enablement team and responsible for several key areas, including:
● The support and execution of Sales enablement & training programs
● Playing a key role participating in the management of training projects and logistics, including coordinating activities, tracking project timelines and priorities, and engaging the right stakeholders
● Help manage tools and resources to support the sales team, administer support of our internal sales enablement learning platform and act as a key liaison for maintaining content for our internal learning management system
● Communicate and connect with sales reps and key stakeholders alike to identify areas of opportunity for training and skill development
● Collect and compile data and metrics to highlight the impact of the sales enablement programs being supported
● Work with Sales Operations and Sales Enablement to streamline continued process improvement efforts
● Ad-hoc enablement projects to improve the enablement program
● Complete an enablement deliverable as part of your internship program
The role will involve working with one or more internal teams, learning about how they work, and making contributions to their goals and objectives.
You will have a mentor to support, stretch and guide you during your internship.
WHAT YOU WILL DO IN THIS ROLE
Responsibilities will include some or all of the following:
● As a Sales Enablement intern, you will be assigned various responsibilities supporting the Sales Organization
● Activities focused on supporting sales performance, data collection, measurement, readiness, and training will be led by the Sales Enablement Manager.
● Some examples of responsibilities may include:
○ Work with various team members to support facilitation of virtual training sessions for the sales and go-to-market teams
○ Conduct audits of existing program curricula and presentations to update and refine messaging as well as ensure compliance
○ Assist with administrative tasks as assigned
○ Assist with data collection and performance measurement activities
○ Partner with internal employees across various teams on a wide range of specialized projects
○ Work closely with the Sales Enablement Manager to understand our work intake and execution process
● Working closely with the manager or assigned staff member, and completing all allocated tasks
● Attending and participating in meetings, workshops and events
● Identifying potential weaknesses and offering improvement suggestions through GAP analysis
● Keeping a log of everything learned and delivering presentations to staff and other stakeholders
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
● It is important that you have a passion for producing the highest quality work that ultimately makes Certinia successful
● Interpersonal and communication skills, both written and verbal
● Ability to work independently and as part of a team
● Resourcefulness in getting over problems and establishing clarity
● Strong interest in technology and sales
● Some experience with database data entry is a plus (for example, Salesforce.com)
● Attention to detail
● Self-motivated and coachable
● Determined, team player with a can-do attitude and professional demeanor
● Must be available to start in June
● Enrolled in a bachelor’s degree program, Business Major (Sales, Marketing, Management, or similar)
● Currently enrolled in an accredited University or College for the duration of the Internship
Salary Range: Sales Enablement Intern - (Austin) $25/hr / $1000/wk
Certinia is an affirmative action and equal opportunity employer. As an equal opportunity employer, Certinia does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, ancestry, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Certinia also has an accommodation process to reasonably accommodate applicants and employees with disabilities. For more information or if you have a need, contact [email protected]. If applicable under the San Francisco Fair Chance Ordinance or any other applicable federal, state, or local law, Certinia considers qualified applicants with arrest and conviction records for employment.