Product Manager II
Description
Application Deadline - 17 January 2025
WHAT YOU WILL DO IN THIS ROLE
- Research and prioritize release requirement to deliver on an end to end business process
- Coordinate with Engineering Managers,, Product Managers, Technical Authors and User Experience.
- Collaborate closely with product strategy to shape the product prioritization and roadmap, including taking suggestions and ideas from prospects & customers
- Break down Product Objectives & Key Results (OKRs) with your engineering team to refine the key epics and stories and their acceptance criteria.
- Be responsible for ensuring that features are ready to ship
- Frequent interactions with our key customers to gain an understanding of their top business issues, how our solution is addressing business process, gaps and opportunities for improvement
- Assist with customer escalations helping to problem-solve and devise workarounds for any product gaps.
- Propose priority investments needed across the product areas to deliver on the promise of a cohesive end to end business process
- Leverage your knowledge of how organizations work within these end to end business processes to contribute to investment strategy
- Present new functionality to colleagues, customers and partners as part of the new release process.
- Fluent written and verbal English language skills
- Domain knowledge within one or more of the following :
- Financials/accounting
- Indirect procurement
- Supply chain management
- Experience working in an Agile environment or similar such as System implementation etc.
- Can apply a systematic approach and able to make decisions with incomplete information
- A clear understanding of the market and personas we are serving with our solution/s
- Communication/interpersonal, analytical and problem solving skills
- An interest in Product Design / User Experience
- Demonstrated experience in influencing key decision makers and achieving agreement across teams and regions
- Strong attention to detail.
- Global mindset.
- Previous Experience as a Product Manager or Product Owner or Business Analyst in software development, business applications and/or SaaS applications/commercial software company
- Knowledge of the Salesforce platform and Lightning Frameworks
- Previous experience working on Professional Services, ERP solutions and/or cloud platforms
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Certinia is an affirmative action and equal opportunity employer. As an equal opportunity employer, Certinia does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, ancestry, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Certinia also has an accommodation process to reasonably accommodate applicants and employees with disabilities. For more information or if you have a need, contact [email protected]. If applicable under the San Francisco Fair Chance Ordinance or any other applicable federal, state, or local law, Certinia considers qualified applicants with arrest and conviction records for employment.