Payment & Authorization Specialist

Administrative North Huntingdon, Pennsylvania


Description

DUTIES AND RESPONSIBILITIES
Specific duties include:

  • Call in check by phone payments to the appropriate creditors
  • Process all emails from the Settlement Team email inbox
  • Utilizing an automated phone system to reach clients for the following settlement activity:
  • Obtaining client authorization for settlement offers
  • Assist clients in setting up personal check by phones to pay settlement offers
  • Coaching a client through a settlement
  • Conference creditor and client to complete an aspect of a settlement arrangement
  • Obtain additional funds to complete a settlement offer
  • Locating accounts that require additional resources to complete a settlement
KNOWLEDGE AND ESSENTIAL SKILLS
  • Excellent knowledge of accounting, bookkeeping, and banking practices
  • Data entry skills
  • Computer proficiency
  • Ability to work as a member of a team.
  • Problem solving
  • Detail oriented
  • Knowledge of and access to the Fair Debt Collection Practices Act


EDUCATION AND/OR WORK EXPERIENCE

Any equivalent combination of experience, education, and training that provides the required knowledge, skills, and abilities.