Vice President of Operations
Description
What You'll Do:
The Vice President of Operations leads the Construction, Purchasing, and Warranty team through the entire Operations process of planning, building, completing, and, ultimately, servicing new homes. The role will be highly focused and responsible for disciplined cost controls, predictable and repeatable cycle times, quality home production, and the customer experience throughout the process. The Vice President of Operations reports directly to the Division President and plays a critical role in the execution of the division's immediate goals, preparation for future growth, and workflow process improvement.
Your Key Responsibilities Include:
- Construction:
- Provide high-quality, on-time delivery of Century homes, all while balancing the financial objectives of the Division.
- Act as a liaison, director, and manager to all construction field personnel.
- Ensure the quality of work of all subcontractors, architects, and engineers meets company standards.
- Evaluate and manage building schedules to ensure predictable and repeatable cycle times that align with the Division's goals set at the start of each year.
- Lead efforts to manage, hire, and train all Construction personnel.
- Ensure the accuracy of construction status reporting.
- Responsible for quality control, quality assurance, EPA, and OSHA compliance.
- Serve as a contact for third-party risk engineering departments and the company's construction insurance provider.
- Responsible for the appearance of all communities, models, and spec homes.
- Review all work in process to ensure compliance with plans and specifications, building codes, and company standards are being met.
- Review and recommend improvements to both existing and proposed plans.
- Responsible for ensuring that all needed redlining of plans is complete.
- Responsible for the accuracy of approvals for payment of all subcontractor invoices.
- Purchasing:
- Continually evaluate and look for opportunities to improve the Division's direct labor and materials costs.
- Manage outside trade partner and vendor relationships to ensure the Division receives good communication, quality work or materials, and market competitive pricing.
- Provide strategic direction on the best use of materials and best building practices with cost and quality as a priority.
- Work closely with corporate and outside trade partners to maintain and evolve the Division's floor plans and product offerings as needed.
- Customer Care Department:
- Oversee and manage all staff responsible for New Home Warranty and Service.
- Establish and monitor customer care policies, processes, and procedures to ensure complete homebuyer satisfaction.
- Resolve any outstanding customer complaints and seek ways to improve customer survey results and the complete customer experience.
- Supervisory Responsibility:
- Responsible for planning and directing work and appraising performance.
- Recommend promotions, transfers, salary, hiring, disciplinary discussions, and terminations to the Division President.
- Manage all field development operations.
- Safety:
- Work closely with the corporate teams to maintain a general safety program and conduct periodic inspections and yearly safety programs.
- Report all unsafe practices to management.
What You Have:
- In-depth knowledge of all aspects of the homebuilding industry.
- Strong knowledge of residential construction concepts and practices.
- Experience analyzing and interpreting financial reports.
- Ability to read blueprints.
- Proven ability to build, develop, and manage activities of direct reports.
- Excellent analytical and problem-resolution capabilities.
- Effectively respond to common inquiries or complaints from customers, regulatory agencies, or business community members.
- Maintain effective working relationships with customers, contracted agencies and workers, other employees, and supervisory personnel.
Your Education and Experience:
- A Bachelor’s degree in Construction Management, Engineering, or a related field is required.
- A Minimum of 10 years of experience in single and multi-family construction management.
- Previous experience managing both internal and field personnel is required.
About Century Communities
Our mission of A Home For Every Dream® is only possible with the best talent in the industry. If that's you—if you're a self-starter, changemaker, and thoughtful collaborator ready to take your career to the next level—then apply today!
As one of the nation's largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability. We focus on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. Our goal for team members is to provide the resources, opportunities and benefits to build successful and rewarding careers. We're committed to fostering an environment of diversity, inclusivity, and respect and creating a culture dedicated to ethical business behavior and responsible corporate activity.
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