← Back to Career Page

IT Support Analyst II

Information Technology Norcross, Georgia

Apply

Description

Position at Century Communities

What You’ll Do:
 
As an IT Support Analyst, you will be the primary point of contact for technical support within our organization. Your role is crucial in ensuring that our team members can work efficiently and effectively, leveraging technology to meet their goals. Your problem-solving skills, technical expertise, and customer-focused approach will contribute significantly to our customer's success.
Your Key Responsibilities Include:
  • Provide onsite, remote, and phone user support for hardware/software issues
  • Setup and configure new software
  • Setup and configure new desktops/printers/devices
  • Setup and configure new remote offices as needed
  • Troubleshoot desktop/printer hardware issues
  • Provide technical support to other support analysts as required
  • Create and maintain comprehensive system and site documentation
  • Assist in evaluation and testing of software
  • Provide application training to users
What You Have:
  • Applicants must be currently authorized to work in the US on a full-time basis. (Employer will not sponsor visas.)
  • High school diploma or GED.  Bachelor’s degree preferred.
  • Minimum of 2 years’ experience in a technology environment / help desk.
  • Hands-on software installation, testing, and training experience
  • Knowledge and experience in Windows 7, Windows 10, Microsoft Office, Active Directory
  • Experience with Networking and mobile devices
  • Knowledge of common desktop hardware
  • Working knowledge of TCP/IP, DNS, Microsoft Exchange, Office365, SCCM
  • Excellent interpersonal and communication skills
  • Analytical and problem-solving abilities, with attention to detail
  • Strong customer-service orientation
  • Valid driver’s license and mode of transportation with ability to drive to community sales offices from Colorado Springs to Fort Collins (about 20% travel time).
Your Education and Experience:
 
  • High school diploma or GED.  Bachelor’s degree preferred.
  • Minimum of 2 years’ experience in a technology environment / help desk
About Century Communities

Our mission of A Home For Every Dream® is only possible with the best talent in the industry. If that’s you—if you’re a self-starter, changemaker, and thoughtful collaborator ready to take your career to the next level—then apply today!

As one of the nation's largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, with a focus on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. For team members, our goal is to provide the resources, opportunities, and benefits to build successful and rewarding careers. We’re committed to fostering an environment of diversity, inclusivity, and respect, and building a culture dedicated to ethical business behavior and responsible corporate activity.

#LI-CE1

#LI-Onsite

Apply Apply Later
← Back to Career Page

Share