Field Manager - South
As a top 10 U.S. homebuilder—and the fastest-growing public builder for three years in a row—we know what it takes to be a market gamechanger, and that includes providing you with all the resources, opportunities and benefits to build a thriving and rewarding career.
Team members enjoy an excellent benefits package that includes medical, dental, vision, 401(k) with employer match, paid time off and sick leave, plus home and mortgage discounts. We also offer competitive salaries with the potential for discretionary bonuses and/or commission structure (depending on the position).
Our mission of building, financing and insuring A Home For Every Dream™ is only possible with the best talent in the industry. If that’s you—if you’re a self-starter, changemaker and thoughtful collaborator ready to take their career to the next level—then apply today!
Field Manager Location: East Aurora
- Schedule according to the company Scheduling System and ensure all construction activity follows the established critical path and cycle time.
- Understand and maintain the current lead times for trade contractors and suppliers and provide them with copies of the schedule on a timely basis.
- Properly schedule and oversee the completion of all designated municipal inspections.
- Properly schedule and verify the completion of all designated internal quality inspections.
- Update division construction status reporting information according to established time frames.
- Ensure all homes are scheduled with a final Quality Inspection prior to the Pre-Occupancy Orientation.
- Ensure all homes are 100% complete on or before the established Pre-Occupancy.
- Review all applicable job-specific information with trade contractors prior to the commencement of work.
- Provide regular written feedback to the Purchasing Department on trade contractor performance
Job Site and Community Management
- Properly manage the location and appearance of all job site equipment, restrooms, and materials to ensure they do not interfere with marketing efforts and occupied homes.
- Ensure homes and production sites under construction are maintained in a clean, well-organized, safe and secure manner.
- Maintain a clean, organized, and accessible field office and construction storage area.
- Know and enforce all job site rules, regulations, and safety.
Customer Relations- Customer Satisfaction
- Schedule and conduct all formal “points of contact” with the customer, according to the established formats, and promptly follow-up on any outstanding questions or issues.
- Initiate additional contact with customers according to company requirements.
- Ensure expectations are being accurately established at all points of contact, using the Homeowner Manual and company outlines and checklists.
- Be courteous and present a professional appearance when interacting with customers.
- Properly document customer concerns and come to a decision and plan of action with the customer within agreed upon time frames.
- Respond to customer contact within established time frames and document all communication in the homeowner file.
- Communicate customer satisfaction measurement process to customers.
- Achieve the company-specified customer satisfaction goals.
Construction Cost Control
- Identify and document correctly all variances and determine their cause to ensure future elimination.
- Monitor job sites continually to identify and correct inefficiencies and waste.
- Authorize payment only after field verification of quality and 100% completion of work.
- Resolve any questions or problems regarding invoices and/or payments with the appropriate parties.
- Adhere to all established policies and procedures for authorization and payment of non-contract work.
- Ensure material deliveries are accurate regarding quality and quantity, and handle any discrepancies on site at the time of delivery or within 48 hours.
- Ensure the proper delivery and storage of materials to guard against theft, damage, or misuse.
- Promptly and properly communicate material variances to the Company.
- Properly document all material returns.
- Review plan accuracy and properly communicate any problems to the Construction Department.
- Enforce the company quality standards at all times.
- Ensure adherence to all defect-prevention procedures.
- Walk all homes under construction daily according to company practices and conduct inspections. Document in homeowner file all inspection checklists.
- Conduct all quality control inspections in accordance with company requirements. Document in homeowner file all quality inspection checklists.
- Conduct pre-occupancy orientations on homes and ensure all items are 100% complete and signed off prior to closing.
- Monitor job sites daily and address apparent safety issues immediately.
- Hold job site safety meetings with contractors as determined by the Company.
- Complete all established paperwork, reports, and files in accordance with the company format and timeframes.
- Present a professional image in accordance with company appearance standards.
- Maintain a high level of ethics and integrity in all dealings.
- Maintain a personal time management system to facilitate organization and efficiency.
- Attend and pass all required training programs (management and technical).
- Demonstrate good judgment and decision-making skills.
- Perform other duties as needed.
Knowledge/Skills and Experience
- Knowledge of all applicable codes
- Knowledge of the issues of mold and mold remediation
- Knowledge of residential construction concepts and practices
- Ability to read, analyze and interpret financial reports
- Ability to read blueprints
- Ability to plan, organize, manage and supervise activities of direct reports
- Ability to analyze problems and recommend solutions
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
- Ability to maintain effective working relationships with customers, contracted agencies and workers, other employees, supervisory personnel
- OSHA 10/30 Construction qualification preferred
- Responsible for monitoring construction cost within house budgets. Approval authority for purchases and contracts up to budgeted cost.
- Field Purchase Order approval up to $500
- Responsible for planning and directing work and appraising performance. Makes recommendations on promotions/transfers, salary actions, hiring, disciplinary discussions, and terminations.
- Works outside in extreme weather conditions, requires walking, climbing, standing and/or sitting for long periods. May require heavy lifting using appropriate safety equipment. Requires the use of safety glasses and boots.
Education and Experience
- GED Required
- 5+ years' experience in high production residential or multi-family construction
- Previous experience working with BuildPro a huge plus!
Century intends to offer the selected candidate within the range stated; final offer will be based on a variety of factors including experience. Base pay range of $70,000.00 - $80,000.00 plus an annual bonus, commission, sales bonus, occasional incentive or quarterly bonus, whichever is applicable.