Clinic RN Supervisor
The Position: Under the supervision of the Vice President of Clinical Operations, the Clinic Supervisor is responsible for the overall planning, management, implementation and coordination of the nursing care services provided in the CEI clinic. The Clinic Supervisor trains and evaluates clinic nurses, medical assistants and medical clerks. The Clinic Supervisor ensures that the participants are appropriately screened and patient flow is efficient and well coordinated. The Clinic Supervisor ensures that the clinic communication with other program staff and other people involved in the care of the participants is appropriate and timely.
DUTIES AND RESPONSIBILITIES:
- Provides discipline-specific orientation and on-going training to clinic nurses, medical assistants and medical clerk.
- Provides clinical supervision and evaluation of clinic nurses, medical assistants and medical clerk.
- Oversees clinic triage and patient flow and delegates tasks to ensure that the clinic functions efficiently.
- Provides nursing services to participants as ordered by the clinic providers in a timely manner.
- Administers, monitors and records prescribed medications and treatments, including IV fluid, medications, oxygen, etc., as ordered.
- Offers nursing consultation to other staff members as appropriate.
- Conducts and or delegates the completion of the quarterly reviews and assessments of program participants according the IDT assessment schedule.
- Notifies the providers of any marked changes in participants’ condition, including discovery of any wounds, any acute physical or behavioral changes.
- Provides teaching, counseling and health education to the participants and family members regarding nursing care needs.
- Ensures that all medical orders are carried out by the appropriate personnel and documented as completed in the participant’s medical record.
- Participates in the daily IDT meetings and ensures that clinic staff is informed of all IDT decisions.
- Follows all agency policies and procedures and ensures that all clinic staff follows agency policies and procedures.
- Approves clinic staff timesheets verifying accuracy of reported work hours.
- Engages in departmental planning and evaluation of service delivery.
- Coordinates departmental needs with that of other departments. In particular, works with Home Care RN’s to ensure that ordered home care services are implemented.
- Coordinates supply ordering for the clinic.
- Ensures that the clinic Medical Clerk phone line is answered appropriately during clinic hours.
- Evaluates staffing needs and hires appropriate staffing according to the agency budget.
- Ensures that clinic remains in compliance with Title 22 and any other applicable Federal/State Regulations.
- Ensures that the clinic staff communicates effectively and appropriately with other people involved in participant care or clinic/site functioning.
- Participates in departmental and agency meetings as directed by the Director of Clinical Services.
- Completes all required paperwork accurately and on time.
- Participates in the agency quality assurance/performance improvement program (QAPI) as assigned.
- Maintains the confidentiality of all company procedures, results and information about participants or families.
- Follows all CEI Policies and Procedures.
- Complies with all agency training requirements
- Maintains safe working environment by following CEI’s safety P&P’s.
- Maintains a courteous, helpful and professional attitude on the job. Displays a willingness and ability to be responsive to all customer groups
- Performs other duties as assigned in a positive and helpful manner.
- Licensed RN, State of California, BSN preferred
- Three (3) years of nursing experience at RN level and one (1) year of supervisory experience preferred.
- A minimum of (1) year experience in an acute care setting and experience working with a frail or elderly population.
- Able to perform in an emergency situation and provide direction and support in an appropriate manner.
- Excellent telephone/customer service skills.
- Exercises initiative and flexibility. Able to plan, organize and meet deadlines, taking into account changing priorities.
- Able to work in multi-cultural and inter-disciplinary setting.
- Skilled in establishing and maintaining effective working relationships with participants, co-workers, medical staff, and the public; able to be congenial with other employees, customers and vendors at all times
- Current CPR and First Aid training certification on file.
- Good computer skills including Microsoft office programs.
- Prior experience with an EMR System required
The above job description is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required. CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.
Center for Elders’ Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.