Operations Remote, Remote


Position at Celebrity Home Loans, LLC

Celebrity Home Loans, (“CHL”) is a national independent mortgage bank with a progressive 50 state licensing strategy. We lend billions of dollars annually through our highly diversified network of retail divisions, regions, and branches. Our corporate core mission is to create a culture of responsible autonomy - which means every one of our employees has the freedom and flexibility to reach their highest goals while remaining accountable for their decisions and their results. We seek similarly minded folks who believe they work best and achieve the most when given the opportunity to operate with responsible autonomy.    

Job Purpose:

Evaluate and verify all information for residential mortgage loan applications including the collection of supporting documentation and vendor products.  Submit complete mortgage loan application files for Underwriting and Closing.  Provide exceptional service to all customers internal and external while maintaining accuracy and quality.

Duties and Responsibilities:

    Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers.

    Maintains and updates loan application information within Encompass 360 and other applications.

    Verifies the data collected, analyzes, and confirms whether it meets guidelines or if other documentation is needed

    Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions.

    Review AUS Findings (DU/LP) to verify all applicable documentation has been gathered and addressed

    Verify that credit documents (1003, Residency, Income, Assets and Liabilities) are accurate and review third party documents (Appraisal, Title, etc.) to ensure salability.

    Maintain knowledge of all company policy and procedure

    Provide proactive communication to customers, Loan Officers, Underwriters, Closers, and other business partners involved in the loan transaction

    Meet business goals as established by management.


    College degree of commensurate business experience

    Minimum 3 years mortgage operations experience

    Must have extensive knowledge of state and federal residential lending regulations.

    Strong interpersonal and teamwork skills and ability to influence through collaboration.

    Self-motivated, high level of personal energy and commitment.

    Customer experience focused: empathetic, caring and driven to resolve client and team member issues and concerns

    Possess exceptional organizational, problem solving and communication skills with strong attention to detail

    Ability to handle multiple tasks, take on new responsibilities and prioritize work in a deadline intensive environment

    Experience with Encompass 360 preferred.

Celebrity Home Loans is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, and protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

Celebrity Home Loans NMLS # 227765

One Mid America Plaza, Suite 800, Oakbrook Terrace, IL 60181