Warehouse Operational Trainer

People services Birmingham, United Kingdom


Position at Connect Distribution Services Limited

Here at CDSL, our aim is to be the first choice for home appliance after sales service, spare parts and accessories.

With over fifty years of experience, we are the largest independent home appliance and spare parts distribution organisation within the UK working with a number of household brands including Whirlpool, Hotpoint, Hoover and Bosch to name a few!

We have an exciting opportunity for an Operational Trainer to join our Learning and Development team within our National Distribution Centre (NDC). As an Operational Trainer, the role will involve:

  • Deliver operational training across the NDC.
  • Work rotationally in the most high-risk areas of the NDC in order to maintain knowledge required to provide effective training.
  • Provide ad hoc coaching/training sessions to underperformers at the NDC.
  • Deliver H&S training.
  • Support the L&D Specialist with project work when required.
  • Answering training questions and provide high quality customer service across the NDC, escalating where required.
  • Maintain and update training records on the L&D databases.

As an Operational Trainer, it’s important that you have:

  • Experience of working in a fast paced warehouse environment.
  • Experience of assisting or supporting colleagues.
  • Communication skills and are approachable.
  • Good level of attention to detail.
  • Positive attitude.
  • High motivation.
  • Personable character.

We would be really excited if you have:

  • Experience across multiple warehouse environments.
  • Previously delivered feedback.
  • Worked in a training role before.

What we offer:

  • Free on-site parking
  • 31 days annual leave (including bank holidays)
  • Pension scheme
  • Access to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via Perkbox
  • Social events
  • Staff discounts on all products

Job Type: Full Time

Working Hours: 8:30AM – 5PM Monday to Friday