Product Content Manager

Online Operations Birmingham, United Kingdom


Position at Connect Distribution Services Limited

Here at Connect Distribution, our aim is to be the first choice for home appliance after sales service, spare parts and accessories.

With fifty years of experience, we are the largest independent home appliance and spare parts distribution organisation within the UK working with a number of household brands including Dyson, Whirlpool, Hotpoint, Hoover and Bosch to name a few!

We have an exciting opportunity for a Product Content Manager to join our ever expanding business. As a Product Content Manager the role will involve:

  • Management of online product and brand content
  • Improving usability, design content and conversion
  • Maintain and update our website navigations
  • Management of all product video content; planning, shooting and uploading
  • Utilising the search dashboard to improve customer journey and product findability
  • Constant update of our Offers pages to keep content fresh and relevant
  • Liaise with the Marketing team in the production of all hard copy marketing material
  • Manage the Advice Centre, maintaining all copywriting to the required level, and keeping all content fresh
  • Further develop your team and team leader to improve performance and build efficiencies
  • Help drive conversion of high view low converting lines; liaising with the International teams to manage this by territory

 As Product Content Manager you will need:

  • Positive, diligent, proactive, dedicated, “can do” attitude;
  • Experience of managing a team of people;
  • Previous experience working as a content manager or copywriter would be an advantage;
  • Creative minded with an ability to conceive interesting ideas for new content;
  • Passion to keep our product content fresh & relevant;
  • Excellent writing skills in English
  • Attention to detail
  • Good organizational and time-management skills
  • Be willing to undergo all training, development and coaching programmes and take feedback on board.

 We would be really excited if you have:

  • Basic technical knowledge of HTML and web publishing;
  • Experience in SEO
  • A strong work ethic and desire to succeed!

 What we offer:

  • Free on-site parking
  • 31 days annual leave (including bank holidays)
  • Pension scheme
  • Access to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via Perkbox
  • Staff discounts on all products
Job Type: Full-time

Monday – Friday 08:30 -17:00