Senior Supply Chain Controller

Purchase and Supply Chain Birmingham, United Kingdom


Position at Connect Distribution Services Limited

Senior Supply Chain Controller
Connect Distribution

Here at Connect Distribution, our aim is to be the first choice for home appliance after sales service, spare parts and accessories.

With fifty years of experience, We are the largest independent home appliance and spare parts distribution organisation within the UK working with a number of household brands including De’Longhi, Whirlpool, Hotpoint, Hoover and Bosch to name a few!


We have an exciting opportunity for a Senior Supply chain Controller to join our ever expanding business. As a Supply Chain Controller, the role will involve:

  • Pro-actively managing the Supply Chain Coordinators
  • Developing, training and motivating the team
  • Holding team huddles to identify key supplier or parts supply issues
  • Improving the speed of delivery of special orders
  • Confirming all orders within 48 hours
  • Monitoring lines on purchase order, number of lines with expired ETA’s
  • Managing line fulfilment to 97% for stock lines
  • Managing orders with suppliers, liaising with revenue streams of delays, cancelling orders if required
  • Managing obsolete/superseded parts, ensure purchase orders show updated information
  • Managing Supplier Allocation
  • Developing relationships with suppliers, challenge suppliers to find resolutions when dates are delayed
  • Escalating low stock lines, action and report on top selling lines to ensure stock availability
  • Ensuring all relevant processes are adhered t

As Senior Supply Chain Controller it’s important you have:

  • Previous supply chain/purchase experience
  • IT literate in appropriate Microsoft systems including advanced excel
  • Strong relationship management and networking skills
  • Good negotiation and influencing skills
  • Excellent communication and telephone skills
  • Ability to work under pressure to meet deadlines set
  • Strong numerical and analytical skills with ability to assimilate information
  • Ability to problem solve  

What we offer:

  • Free on-site parking
  • Up to 33 days annual leave (including bank holidays)
  • Pension scheme
  • Access to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via Perkbox
  • Potential to win access to Football tickets for Birmingham City home games
  • Staff discounts on all products


Job Type: Full-time

Monday – Friday 09:00 – 17:00