Quality Coordinator - Warehouse

Warehouse Birmingham, United Kingdom


Position at Connect Distribution Services Limited

Here at Connect Distribution, our aim is to be the first choice for home appliance after sales service, spare parts and accessories.

With fifty years of experience, We are the largest independent home appliance and spare parts distribution organisation within the UK working with a number of household brands including De’Longhi, Whirlpool, Hotpoint, Hoover and Bosch to name a few!

We have an exciting opportunity for a Quality Co-ordinator to join our ever expanding business.

As a Quality Co-ordinator the role will involve; 

  • Analysing pick/pack errors and identify any trends/training needs
  • Quality checking customer orders across all packing areas
  • Reviewing transit damage reports and seek improvements within the stock packaging
  • Reviewing and reducing customer order costs
  • Feedback all pick/pack errors to staff and ensure records of these are maintained
  • Assist with internal quality audits across the picking, packing and bulk areas
  • Ensure all paperwork and administration is completed in a timely manner and all training logs are kept up to date
  • Liaise with key stakeholders (e.g. Quality Manager, Supply Chain, Imaging) to drive improvements

As a Quality Co-ordinator we will need you to have:

  • Previous experience working within a warehouse environment at a senior level
  • Professional approach
  • Positive, flexible, proactive, "can do" attitude
  • An analytical approach to information and ability to draw conclusions from this
  • Service driven, target inspired and motivated
  • Ability to meet deadlines
  • Team player
  • Excellent attention to detail
  • Ability to problem solve

We’d be really excited if you have:

  • A background within FMCG

What we offer:

  • Free on-site parking
  • 31 days annual leave (including bank holidays)
  • Pension scheme
  • Access to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via Perkbox
  • Potential to win access to Football tickets for Birmingham City home games
  • Staff discounts on all products
  • Eye test vouchers

Job type: Full time - 37.5 hours 
Monday - Friday between the hours of (7am - 6pm)