Student Services Administrator

Administrative Calgary, Alberta


Description

About Us

For more than 50 years, CDI College has been one of the leading career training institutions in Canada, thanks to its commitment to quality education and the success of its students. Our rich history includes alumni of thousands of successful graduates who embark on careers rich in opportunity. 

The online division of our company has boomed! We are expanding our team and are looking for outgoing, positive and solution focused individuals.

The purpose of the Student Services Administrator position is to manage and maintain information about the Student Services process and to provide administrative support to maintain the efficient operations of the campus. Under general supervision, the Student Services Administrator performs a variety of administrative duties to ensure and maintain the efficient operations of the campus.

Job Responsibilities

Specifically, the Student Services Administrator will be responsible for:

Specifically, the Student Services Administrator will be responsible for:

  • Contributing to and monitoring the quality of the student academic experience
  • Supporting the administrative functions of the campus to enhance the student experience
  • Providing welcome packages and online orientation for new students
  • Maintaining and updating student schedules and course changes
  • Acting in a manner that upholds the College standards
  • Performing other related duties as required

Qualifications

To be successful in the Student Services Coordinator position, individuals must be committed to developing, maintaining and demonstrating the following:

Education and Experience:

  • Completion of post-secondary education.
  • A minimum of three years’ office experience in a service oriented environment.
  • Experience in a private post-secondary environment is considered an asset.
  • An equivalent combination of education and experience will be considered.

Skills and Abilities:

  • Strong interpersonal skills
  • Keyboarding speed at 40wpm with accuracy
  • Solid working knowledge of MS Office including Word, Excel, Outlook and ability to troubleshoot minor computer problems
  • Excellent organizational skills with ability to multi-task
  • Ability to handle a multi-line telephone switchboard
  • Ability to complete work in a timely manner with accuracy and attention to detail
  • Ability to work independently with minimum supervision
  • Good judgement and ability to prioritize assignments
  • Ability to work under pressure and maintain a calm focus during hectic periods
  • Knowledge of the provincial Student Assistance Program
  • Understanding of the programs and services provided by the organization
  • Ability to exhibit a professional attitude and image with a commitment to quality service
  • Experience with online education platform, LMS or moodle system an asset

Provisos:

  • Overtime during peak periods may be required
  • Evening and weekend rotational work may be required