Admissions Manager

Admissions Calgary, Alberta


Description

About Us

 

For more than 50 years, CDI College has been one of the leading career training institutions in Canada, thanks to its commitment to quality education and the success of its students. Our rich history includes alumni of thousands of successful graduates who embark on careers rich in opportunity. We are happy to say that we are looking for an Admissions Manager to join our Online team!

The purpose of the Admissions Manager is to provide leadership to their admissions team, as well as promoting and selling the programs of the School to potential students to meet or exceed the enrollment targets for the Company. Reporting to the Regional Director of Admissions, the Admissions Manager is responsible for providing leadership to one or more admission representatives by setting expectations and conducting on-going coaching and training.

Specifically, the Admissions Manager will be responsible for:

  • Providing leadership to Admissions staff at the campus
  • Providing sales and product information on programs and offerings
  • Maintaining records to contribute to the administrative functions of the campus
  • Achieving monthly and annual sales targets
  • Other related duties as assigned

Specific Responsibilities

The Admissions Manager will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the College.

Providing leadership to Admissions staff at the campus through:

 

  • Supporting Admissions staff to achieve start and stay results that are consistent with the company targets.
  • Managing and communicating with staff in situations of conflict and change.
  • Training, developing and coaching Admissions staff in conjunction with the Regional Director of Admissions.

Providing sales and product information on programs and offerings such as:

 

  • Responding to all inquiries by email, text message, telephone and walk-in inquiries from potential students; promoting the programs and services of the School.
  • Interviewing potential students to explore their background and interests. Responsible for identifying potential student’s individual career goals and providing advice on appropriate programs to meet their goals.
  • Overseeing closely each enrolled student by employing motivational strategies to ensure that the student starts on the defined date.
  • Tracking and following-up on potential leads and providing motivation and encouragement to potential students as appropriate.

Maintaining records to contribute to the administrative functions of the campus such as:
 

  • Completing enrollment of new students, including related paperwork and providing initial information on payment options.
  • Ensuring all student documentation and files are complete, including completion of prerequisites to enable a timely program start.
  • Tracking and reporting on weekly activities (i.e. leads, appointments, interviews, enrollment).
  • Following up on cancellations.

Achieving monthly and annual sales targets such as:
 

  • Maintaining a standard of Enroll/Start ratio above 80%

May be assigned other related duties such as:
 

  • Planning and participating in campus events such as: Open Houses, Information Sessions, Trade Shows, Mall Booths, etc.

Qualifications

To be successful in the Admissions Manager position, individuals must be committed to developing, maintaining and demonstrating the following:

Education and Experience:
 

  • Diploma or certificate in Sales, Advertising or a related field.
  • Previous admissions experience is an asset.
  • Four years sales experience preferred in a similar background.

Skills and Abilities:
 

    Proven sales performance history.

    Proven success in mentorship, training.

    Possess a sincere interest in helping others achieve life goals.

    Excellent interpersonal, oral, and written communication skills; ability to effectively communicate and interact with all individuals with integrity, empathy and sincerity.

    Superior organizational skills and ability to multi-task.

    Proven self-starter and problem solver.

    Must be deadline driven and goal-oriented.

    A positive attitude and customer focused approach.

    Ability to act with tact, good judgment, and discretion.

    Working knowledge of MS Office including Word, Excel and Outlook.

    Ability to adapt to changing assignments and multiple priorities

Provisos:
 

  • Ability and commitment to work hours in excess of regular shift as required