Database Administrator
Description
About the Job
The Database Administrator is a full-time position that reports to the Director of Advancement Services. This position plays a critical role in providing advancement services to support leaders across the University and to support CCU’s generous donors with a primary focus on managing all data related to the University’s donors and serving as the database administrator.
We are looking for a detailed individual who will assist in all donor database oversight, communication, direct mail, donor care, and support services to ensure that all gifts are accurately entered, recorded, and properly designated. This position will also provide collaborative services for the Office of the President, Centennial Institute, and CCU Athletics through the Advancement office.
About CCU
Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.
Colorado Christian University was founded in 1914. CCU’s motto is--grace and truth. This motto comes from John 1.14: “And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth.” (ESV) CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.
Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world.
We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.
CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars—competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.
A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by The Chronicle of Higher Education.
CCU offers more than 200-degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 9,000 students attend the University on the main campus, throughout Colorado, and online.
What is most appealing about working at CCU?
- Faith-friendly: CCU’s culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
- Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God’s Word.
- Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
- Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University’s Strategic Priorities.
We're looking for candidates who have:
- Two or more years of experience with fundraising database (CRM) required, experience with Blackbaud Raiser's Edge preferred, certification(s) a plus.
- Bachelor’s degree preferred (Business Analytics, Data Science, Education, Mathematics, Statistics, etc.).
- Proficiency in Microsoft Office 2019 (or newer) (Word, Excel, PowerPoint, Outlook) (certificate(s) in Excel/Excel Expert preferred).
- Three or more years of professional office experience in higher education and/or non- profit organization.
- Strong organization and task-oriented skills in order to handle multiple projects simultaneously.
- Excellent people skills; able to work collaboratively with the Advancement team and other departments as a liaison, as well as interact with constituents (in-person as well as virtually) with a servant attitude.
- Analytical thinking to initiate/create various reports, queries, and exports.
- Strong ability to problem-solve department hardware and software issues.
- Trustworthiness with confidential and sensitive information.
- Professional appearance and demeanor at all times.
Key Job Duties
Mission Contribution
Christ-centered higher education transforming students to impact the world with grace and truth. In this role, the Donor Services Manager plays a pivotal role in supporting the University’s Executive Leadership and cultivating relationships with CCU’s generous donors.
This position is integral to ensure that our donors are deeply connected to the transformative work of equipping students to impact the world with grace, truth, and a commitment to faith-driven leadership.
Database Management & Data Entry
- Train to become a master user of Advancement’s Customer Relationship Management (CRM) database, currently Raiser’s Edge (RE). This CRM houses constituents (Alumni, Donors, Foundations, Parents, etc.) to support the philanthropic efforts of the University. Provide training for new users and a deeper understanding for seasoned users.
- Serve as the primary administrator for the Advancement CRM, Raiser’s Edge.
- Coordinate with the Strategic Engagement Gift Officer to support email marketing plans and donor engagement platforms, including orchestrating overall list management to ensure effective communication to the University's various donor and patron segments.
- Provide suggested improvements to gift processing systems and back-end workflows.
- Build, generate, import, export, run queries, and other reports as requested using Raiser’s Edge and Microsoft Excel.
- Work with the Director of Annual Giving & Strategic Engagement to create and manage appeal codes in preparation for gift processing, appeal performance tracking, and overall reporting.
- Manage front-end gift processing and data entry of gifts (including online donations, cash, check, credit card, gift-in-kind, matching, pledges, IRA, and stock donations).
- Collaborate with the Donor Relations Specialist to provide accurate, timely donor lists to support generating donor receipts and acknowledgments.
- Support Advancement Services as needed with donor recognition tasks, including tax receipts (in compliance with IRS regulations), anniversary and birthday letters, stewardship thank you notes, and annual year-end giving statements.
- Partner with the Advancement Services Director to establish and document processes, while evaluating and refining them to ensure continuous improvement and greater efficiency.
Analytics & Reporting
- Provide analytical reports for Senior Directors, University Cabinet Members, and Board members as requested.
- Generate monthly, quarterly, and annual (calendar/fiscal) reports for the University Cabinet to assist with University direction and budget including Comprehensive Advancement Report (CAR); Portfolio Health Reports (PHR) and Board reports.
- Support forecasting strategies and departmental success through data analytics aligned with the University Performance Model (UPM) and Key Performance Indicators (KPIs).
- Advise Advancement leadership on policy creation for reporting and documentation of contributions.
- Manage and track pledge intentions and prospects in RE and assist Major Gift Officers with communications.
- Develop dynamic dashboards used to direct department’s philanthropic focus, contact reports, fund tracking, etc.
- Assist with integration of Raiser’s Edge and giving forms onto University web pages.
Communication
- Manage all communication software platforms for Advancement, primarily Raiser’s Edge but also various email and fundraising platforms used for special campaigns and purposes.
- Assist with segmenting constituents for departmental solicitations and University communications, including managing lists for the Office of the President, Centennial Institute, CCU Athletics, and University-wide Advancement initiatives.
- Provide communications assistance and engagement support for events and donor/prospect gatherings.
- Assist with department events and administrative tasks and other duties as needed.
Work Environment
While performing the duties of this job, you may be required to walk, stand, sit, reach with
hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing
capabilities. The employee must occasionally lift and/or move up to 25 pounds. The employee may work occasional irregular hours, including some nights and weekends to support key donor events.
What we offer our employees:
We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process. Colorado Christian University’s pay philosophy is based on internal and external data for pay equity; along with budgetary considerations for effective stewardship. Pay will be assigned based on relevant experience at a range of $55,000 - $65,000.
We reserve the right to pay an equitable rate that we believe is within our salary structure or that may fit a candidate’s qualifications or experience for the job. A wage range posted is not a guarantee of a specific
wage range for a job offer. CCU reserves the right to make pay decisions based on economic and equity considerations to attract the best possible talent. CCU does not determine pay based on sex or any other protected status.
Application Status
Applications will be accepted until position is filled.
Spiritual Requirements
- Committed follower of Jesus Christ, who believes there is no salvation apart from faith in his atonement on the cross, by grace alone becoming "born again" thus beginning a personal relationship with Christ, the Son of God.
- Able to effectively communicate personal faith and apply biblical principles and convictions in the workplace. Must have a strong sense of calling to the ministry of Colorado Christian University.
- Regularly attend and be engaged in meaningful involvement in a Bible-believing evangelical local church. Knowledgeable about the Word of God and passionate about Christian education.
- Must be a traditional evangelical Christian whose lifestyle is in consonance with sound Christian principles, is compatible with CCU’s Statement of Faith, and is in agreement with the Strategic Priorities promulgated by the University.