Housing Case Manager
Description
If you are someone looking for employment with an agency with a vision and mission for helping others, then look no further!
Catholic Charities of Orange, Sullivan & Ulster, is looking for a full-time Housing Case Manager in their Sullivan County Case Management program.
The hourly rate for the position is $25.00/hour. This position comes with benefits.
Summary:
The Housing Case Manager will work directly with Permanent Supportive Housing clients, their
immediate family member(s), and with indicated clinical staff to assess client needs, and ensure
coordinated care. The Housing Case Manager will work closely with landlords and with community
providers to assist clients in accessing apartments and available resources.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
1. Performs quarterly service plan updates and progress reviews per policy and regulatory
requirements.
2. Maintains case record documentation in accordance with program policy and procedure.
3. Must upkeep on paper documents and get new documents when they become available such as, Leases,
Paystubs, etc.
4. Identifies adequate and affordable housing for clients.
5. Conduct HQS inspection for initial and annual apartments for clients as requested by the
Sullivan County Supervisor.
6. Maintains client confidentiality in accordance with agency policy and procedure, 42 CFR and Part
309, 14 NYCRR.
7. Must get new Release of information yearly.
8. Coordinates client care with case management department for assistance with treatment providers
and referral sources, attending treatment-planning conferences as requested.
9. Monitors residence for cleanliness and safety.
10. Maintains regular contact with housing clients, through phone, email, text plus including one
home visit per month and one office visit, ensuring compliance with program rules and guidelines.
11. Housing case manager must be available to participate in all Catholic Charities Events such as
Stuff the bus, Adopt A Family, Toy Drive, Food Pantry Distributions and anywhere as needed.
12. Coordinates client referrals and follow-up to community resources, such as vocational/
educational, childcare, etc.
13. Monitors residents’ ability to live independently successfully, i.e. performance of daily
The Housing Case Manager will work directly with Permanent Supportive Housing clients, their
immediate family member(s), and with indicated clinical staff to assess client needs, and ensure
coordinated care. The Housing Case Manager will work closely with landlords and with community
providers to assist clients in accessing apartments and available resources.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
1. Performs quarterly service plan updates and progress reviews per policy and regulatory
requirements.
2. Maintains case record documentation in accordance with program policy and procedure.
3. Must upkeep on paper documents and get new documents when they become available such as, Leases,
Paystubs, etc.
4. Identifies adequate and affordable housing for clients.
5. Conduct HQS inspection for initial and annual apartments for clients as requested by the
Sullivan County Supervisor.
6. Maintains client confidentiality in accordance with agency policy and procedure, 42 CFR and Part
309, 14 NYCRR.
7. Must get new Release of information yearly.
8. Coordinates client care with case management department for assistance with treatment providers
and referral sources, attending treatment-planning conferences as requested.
9. Monitors residence for cleanliness and safety.
10. Maintains regular contact with housing clients, through phone, email, text plus including one
home visit per month and one office visit, ensuring compliance with program rules and guidelines.
11. Housing case manager must be available to participate in all Catholic Charities Events such as
Stuff the bus, Adopt A Family, Toy Drive, Food Pantry Distributions and anywhere as needed.
12. Coordinates client referrals and follow-up to community resources, such as vocational/
educational, childcare, etc.
13. Monitors residents’ ability to live independently successfully, i.e. performance of daily
living skills, ease in utilizing community resources, and engagement in self-help.
14. Monitors each resident’s behavior to assure compliance with program rules and responsibilities
and intervenes as indicated.
15. Attend staff meetings and in-service training as requested.
16. Maintains current certification by attending relevant workshops and training.
17. Performs other duties as requested.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are 9:00 AM to 5 PM Monday – Friday.
Additional hours may be required to meet program deadlines; client needs and attend events.
Working conditions and physical demands required:
The demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
• Ability to work with the public and/or under potentially stressful conditions.
• Must understand client engagement and de-escalation techniques.
• Prepare comprehensive progress notes in a timely fashion.
• Mobility to various apartment sites within the County withing the times and days that work for
the clients we serve.
• Must be able to stand for long periods of time, and be able to safely enter and exit buildings,
and client homes in various weather conditions.
• Must be able to lift at least 25 pounds.
The demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
• Ability to work with the public and/or under potentially stressful conditions.
• Must understand client engagement and de-escalation techniques.
• Prepare comprehensive progress notes in a timely fashion.
• Mobility to various apartment sites within the County withing the times and days that work for
the clients we serve.
• Must be able to stand for long periods of time, and be able to safely enter and exit buildings,
and client homes in various weather conditions.
• Must be able to lift at least 25 pounds.
Qualifications
Education and/or experience required:
• GED or High School Diploma a must.
• Associates or Bachelor’s Degree in related field preferred.
• CASAC or CASAC-T is desirable.
• At least one-year of experience working with clients with mental health disorders and or
recovering from chemical dependency is necessary.
• GED or High School Diploma a must.
• Associates or Bachelor’s Degree in related field preferred.
• CASAC or CASAC-T is desirable.
• At least one-year of experience working with clients with mental health disorders and or
recovering from chemical dependency is necessary.
Skills, Licenses and/or competencies required:
• Must possess and maintain a clean NYS Driver’s License throughout employment and have reliable
transportation.
• Candidate must possess effective oral, written and computer skills. Must be able to also
demonstrate effective interpersonal skills in working with clients and community liaisons.
• Must possess and maintain a clean NYS Driver’s License throughout employment and have reliable
transportation.
• Candidate must possess effective oral, written and computer skills. Must be able to also
demonstrate effective interpersonal skills in working with clients and community liaisons.