CARFAX Careers

Product Manager - Dealer Trust & Access

Why Mobility Global? 

At Mobility Global, our mission is to provide the trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we are creating new opportunities for our customers, our business, and our people. 

CARFAX, a division of Mobility Global, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. CARFAX is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™.

• 10X Virginia Business Best Places to Work
• 9X Washingtonian Great Places to Work
• 10X Washington Post Top Workplace
• 3X St. Louis Post-Dispatch Best Places to Work

What You'll Do

• Own and maintain the platform roadmap and backlog, aligning platform investments with product, operational, and business priorities — and defending prioritization decisions with data and clear rationale
• Partner with engineering to evaluate technical constraints, drive platform trade-offs
• Translate user, operational, and business needs into clear requirements that engineering can execute
• Lead the dealer account security and access management product surface, including:
• Secure system configuration and permission scoping
• Access provisioning, role management, and entitlement controls
• Detection and response to use case drift and account abuse patterns
• Own the room in stakeholder and cross-functional meetings — surface issues, broker decisions, and drive to alignment without escalating to leadership for direction
• Represent the needs of internal platform users, including operations, marketing, customer success, and product teams

What We're Looking For

• 5+ years of product management experience, with at least 2 years owning a B2B data or platform product (customer data platform, access management, data activation, or similar)
• Demonstrated experience writing technical stories and acceptance criteria that data engineering and operations teams can execute without rewriting — your requirements are a decision, not a draft
• Comfort reading API documentation, reviewing data models, and writing SQL to self-serve analytical questions
• Proven track record of data-driven decision-making — you use available signals to form and defend positions rather than waiting for perfect information or managerial input
• Direct, clear communicator — in writing and verbally. You say what you mean. You know when a decision has been made and you make sure the room knows it too
• Operates independently by default — you seek input and collaborate actively, but you do not require a manager in the room to lead effectively or make calls
• Entrepreneurial mindset with a strong bias toward action. You identify problems, propose solutions, and move — proactively, not reactively
• Proven ability to manage multiple parallel workstreams and drive each to outcomes simultaneously
• Escalates blockers, not decisions — you bring your manager problems that genuinely need executive input, not questions you can answer yourself with available context

Preferred Qualifications

• Experience building or managing B2B security, access, identity, or trust and safety products — where the product's job is to prevent harm, not just enable usage
• Experience with use case drift detection, abuse pattern recognition, or policy enforcement in a platform context
• Experience designing integrations between CRM and marketing automation platforms, including data flow architecture, field mapping, and trigger logic
• Experience in automotive, marketplace, or two-sided platform environments
• Thrives in execution-focused roles — you are more energized by getting things shipped and running well than by presenting strategies; results motivate you more than recognition

This is a hybrid role with in-office expectations determined by location and subject to change based on evolving business needs.

This position is open to applicants who are currently authorized to work in the United States and will not require employer sponsorship now or in the future.

The anticipated annual base salary range for this position is $110,000-$165,000. Actual compensation within this range will be determined based on a variety of factors, including geographic location, relevant experience, skills, qualifications, and internal equity considerations. 

What’s In It for You