Circulation Manager

Staff Exempt Boston, Massachusetts


The Circulation Manager is responsible for the day-to-day running of the law library’s circulation/reserve desk and overseeing the law library’s physical space, the opening and closing of the law library, and study rooms. They also directly supervise two full-time, non-exempt staff members and manage approximately 25 student employees. The person in this position is innovative and tech savvy, a problem solver and collaborator, with exceptional supervisory and customer service skills. If the person in this position holds a master’s degree in library and information studies, they will also assist the director, assistant director for public services and legal research librarians with faculty research projects, student support initiatives, covering the research desk, and other projects as assigned by the director and assistant director for public services.


  • Oversees the day-to-day functions of the circulation/reserve department, including interlibrary loan services, the opening and closing of the law library, course reserves, maintenance of the general and reserve collections, and help with determining and publicizing law library hours. Monitors the law library’s physical space, access issues and study rooms.
  • Responsible for all circulation/reserve staffing issues including student and full-time staff hiring, scheduling, training and supervising.
  • Other projects and tasks as assigned by the director and assistant director for public services.
  • Provides research assistance to law faculty and staff, and reference support to law school students, alumni, and members of the bar; helps with student outreach initiatives.


  • Bachelor’s degree, MLS or equivalent strongly preferred Significant supervisory experience
  • Experience working at a library circulation desk, including use of Sierra, ILLiad, or similar systems High level of interpersonal skills to help identify and troubleshoot student worker, staff, and patron issues that may arise
  • Effective at multi-tasking and prioritizing demands in a dynamic environment, particularly during peak times of the school year
  • Proficient with Excel High level of comfort with learning and implementing new technologies as needed for best practices, process improvement, and efficiency
  • The candidate must be able to lift up to 20 pounds and occasionally push full book carts There is some stooping, bending, and reaching required when shelving and retrieving materials
  • Excellent written and oral communication skills Commitment to providing the highest level of customer service and responsiveness
  • Emotional and cultural intelligence with proven ability to work independently and as part of a diverse team
  • Must be creative and proactive Must be able to work at least one evening shift per week.
  • May be required to work additional evening shifts and occasional weekend shifts, if scheduling needs arise.
  • The law library’s regular hours are Mon – Fri, 8:00am – 11:00pm, and Sat – Sun, 9:00am – 11:00pm.

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.