Events Coordinator

Marketing Toronto, Ontario


Description

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both.  

The Event Coordinator will support the Demand Generation Team in driving pipeline through events, trade shows and conferences, as well as coordinating webinars for all division of our business. This role works with internal and external stakeholders on the coordination, and execution of in-person as well as virtual/webinar events.

Resolver's Marketing team is a metrics-driven, high achieving bunch who collaborate to drive growth and generate demand for Resolver's products. They increase brand awareness and elevate the market position of Resolver - not all heroes wear capes!

Your Day to Day - Let's Break it Down!

Event Planning & Management (65%)

  • Support event planning for in-person and virtual trade shows, conferences, prospecting, and customer events, as well as internal events as needed.
  • Work with Demand Generation Manager to identify event and sponsorship opportunities to support pipeline generation
  • Identify creative opportunities to showcase Resolver and attract prospects to the booth or event within budget.
  • Ensure events and related materials align with the brand strategy and meets brand standards consistently.
  • Work with trade show and exhibit vendors to ensure timely delivery of assets including logos, collateral, booths, presentations, videos, and show setup requirements, etc.
  • Coordinate logistics of event materials and devices (booth displays, collateral, swag, shipping, tracking, etc.). Setup and dismantle assistance as required. Some travel is required.
  • Identify areas for process efficiency and operations efficacy.
  • Ensure lead list are captured and processed in a timely manner for sales follow up.
  • Work with marketing operations teams on event campaign setup and lead processing.
  • Work with internal designer on the development and/or production of sales collateral.
  • Coordinate online & offline promotion for all events. Including social media, paid ads, sales enablement, and landing pages and email promotions.
  • Assist with developing the event brief, best practices documentation, and communication to stakeholders and sales teams.
  • Provide tracking of event performance.
  • Work with internal stakeholders responsible for paid programs, content, email automation, design, marketing operations, sales enablement, website, and product marketing to support events and webinars.
  • Ensure alignment between sales and marketing on events through regular communication and collaboration with the sales team.
  • Other related tasks as required.

Measures of success: Successful and timely delivery of planned events. Supporting the generation of opportunities & sales pipeline, growing awareness and engagement within our target markets.

Webinar Support (20%)

  • Work with Demand Generation Manager to coordinate requirements and support for webinars across divisions.
  • Work with content marketing, product marketing, and product teams to execute live or recorded webinars.
  • Setup, manage, and optimize webinars and product showcases.
  • Collaborate with the sales team on organizing relevant sales follow-up for webinars and events.
  • Provide suggestions for improving our processes and results for webinars and events.
  • Work with marketing operations teams on webinar campaign setup and lead processing.
  • Track registrations and attendance.
Measures of success: Successful and timely delivery of planned webinars. Supporting the generation of opportunities & sales pipeline, growing awareness and engagement within our target markets.

Reporting (15%)

  • Provide insights and recommendations for events and webinars.
  • Complete post-event analysis and identify new opportunities.
  • Assist in preparing weekly and monthly reports.
  • Identify opportunities to improve effectiveness of events.
Measures of success: Reports that accurately communicate performance, areas of improvement, cost per opportunity, and action items based on analysis.

People Who Excel (Your background)

  • 1-3 years experience coordinating marketing events in B2B companies (SaaS preferred).
  • Experience in planning trade shows, webinars, and events.
  • Excellent planning and organization skills.
  • Ability to meet deadlines and self-manage workload.
  • Passion for events and driving business results.
  • Experience working with sales team.
  • Exposure and working knowledge of Salesforce and marketing automation tools such as Pardot or Marketo is an asset.
  • Excellent written and verbal communication skills with high energy and a positive attitude.
  • Ability to prioritize projects and thrive in a fast paced, multi-tasking environment.
  • Bachelor’s degree in Business, Marketing, Communications, or related field preferred.

What we’ll give you in return

Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:

  • Health and Wellness Benefits: 100% paid by us for health and dental from day one. And our vision care is every 12 months! We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, soccer membership fees or a bike.
  • Professional development: we have an external learning budget to help you grow and develop.  We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
  • Vacation: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year.
  • Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and a bonus 5 weeks for birth mothers.
  • Flexibility & trust – While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
  • Back in the Office – If you choose to come into the office once we’re back, you will have access to snacks and beverages and in-office games like Switch, chess and ping-pong. We will be offering up lots of opportunity for team socials too, including the folks who are remote!

Interested?!

If you want to work in a highly collaborative environment and are committed to making a difference, we’d like to meet you. Click below to get the process rolling.

We truly appreciate all interest and will happily reply to qualified candidates!

Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at [email protected]