Event Cyclist (Operational Support)
Description
About NYRR
New York Road Runners was founded in 1958 when a small group of passionate runners vowed to bring running to the people and has grown from a local running club to the world’s premier community running organization. NYRR’s mission is to empower everyone, of all ages and abilities—beginners and competitive athletes, the young and the elderly, adult professionals and underserved schoolchildren—to improve their health and well-being through the power of running and fitness.
NYRR’s races, community events, instruction and training resources, and youth programs give hundreds of thousands of people each year the motivation, know-how, and opportunity to start running and keep running for life. NYRR’s premier event, the famed TCS New York City Marathon, attracts the world’s top pro runners and committed amateurs alike while also raising millions of dollars annually for charity and driving economic impact for the City. But NYRR is equally committed to the runners of tomorrow, passionately providing youth fitness programs that educate and inspire more than 100,000 kids in underserved communities in New York City, all 50 states, and around the world.
Headquartered in New York City, NYRR implements a unique nonprofit model that teams contributed and earned income to make all its efforts possible. To learn more, please visit www.nyrr.org.
New York Road Runners is an Equal Opportunity Employer
About The Team
Our Event Development and Production department develops and produces NYRR events from concept all the way through execution in a way that fulfills NYRR’s mission. NYRR produces 56 races per year, in addition to the TCS New York City Marathon, and additional events within each race. The events team is responsible for physical site management, volunteer management, hospitality and special events, safety & security, and managing our Warehouse and all race collateral.
About The Role
This position will report to the Head of Talent Acquisition, and at events will report to the Event Manager and/or the Area Lead(s). This position is responsible for providing on-site operational support and volunteer management for NYRR events including the TCS New York City Marathon, New York City Half, and Brooklyn Half.
Operational Cyclists serve as a mobile set of eyes and ears along the course, helping us to address issues quickly by cycling between their assigned area, resolving issues, and providing status updates to their Area Lead. Individuals best suited for this position should be comfortable riding long distances, be strong communicators, and be able to correspond with a diverse range of volunteers and paid performance groups.
They would also have an excellent customer service approach and positive attitude, be comfortable with crowd control and public interaction, and must be very vocal and willing to direct volunteers, participants, and the public in a courteous, professional manner.
Cyclists will be provided with the proper equipment prior to or on race day to perform all tasks which include a bicycle and helmet (if needed), handheld radios, uniform, safety vest, and other miscellaneous equipment for the role.
Key Responsibilities Include:
- Address needs as they arise, which may include some lifting. Tasks vary, from fixing breached barricades and fences, placing safety cones along the course, and blocking off areas.
- Provide support to stakeholders needing assistance with getting to their assigned location.
- As applicable, this position may support specialized programs such as Final Finisher and help the entertainment team's operations with tasks such as tracking the location of race participants, distributing SWAG or amenities directing volunteers, or other duties as necessary for the program.
Requirements:
- This is a weekend position with long hours (shifts vary between the hours of 6am – 10pm, depending on the event)
- Must be outside in the elements, and willing to cycle long distances for the duration of the shift.
- Must have a strong customer service background; event experience in the sports and/or entertainment industries, is preferred but not required.
- Ability to thrive in a fast-paced team-oriented environment. Must be proactive, responsible, attentive, hardworking, and professionally courteous to all runners, spectators, and park patrons.
- Must be able to follow directions and protocols to ensure that tasks flow seamlessly.
- Must be able to lift at least 25 pounds of equipment
Benefits:
- Hourly Rate: $35.00
- Paid lunch break
- Lunch provided
NYRR requires all employees to be vaccinated against COVID-19 unless approved for a medical or religious exemption.
New York Road Runners is an Equal Opportunity Employer
New York Road Runners is an Equal Opportunity Employer