LMS Administrator

Learning and DevelopmentRemote, Los Angeles, CA Philadelphia, Pennsylvania Boston, Massachusetts Austin, Texas Mesz, Arizona Minneapolis, Minnesota Baton Rouge, Louisiana Salem, Oregon Alexandria, Virginia Carmel, Indiana


Description

Position Summary

The LMS Administrator leads the effective implementation and ongoing maintenance of the NUS Learning Management Systems (LMS) and all supporting tools, content, and technologies, roles, users, security, internal system notifications and other instructional technology user accounts. LMS Administrator has primary responsibility for optimizing LMS performance, documenting the operation and support processes and procedures related to the LMS application and environment, investigating and resolving LMS application and server environment errors, and collaborating with applicable stakeholders for the day-to-day operational support of LMS. LMS Administrator creates and executes a long-term plan for learning management system growth and improvement. Manages the testing and evaluation of new features and tools that integrate with the LMS. Creates systems and workflows to ensure that all course resources are properly set up and available.

Essential Functions

  • Seek efficiencies in operational processes.
  • Create dashboards for reporting LMS analytics.
  • Works with Director of LTI to test and implement tools. 
  • Facilitates the escalation of and resolution for issues connected to the learning management system and/or external tools
    • eLearning, micro learning (and other) course creation and implementation (i.e. Articulate, SCORM, etc.)
  • User / Course Creation Management
    • Creates user logins as needed and assigns user permissions.
    • Creates and manages user structures including the creation of user groups.
    • Works with IT and Registrar to ensure proper student enrollment processes.
  • Ensures integrations to SIS are functioning correctly
  • Partners with OTLS and OLIS on instructional videos, how-to guides, and FAQs related to the usage of the learning management system, instructional technology.
  • Documents relevant data about each external learning tool in a central repository
  • Establishes and configures the LMS, including new courses
  • Utilizes project management to ensure successful development/implementation of course tools within the LMS, including apps and LTI configurations
  • Manages the LMS functionality, including appearance, tabs, and settings
  • Supports Director of LTI by tracking usage of tools and the learning management system features to provide reports on trends and creates and executes a plan to address those issues and trends.
  • Manages vendor relationships, especially contracts with LMS provider.

 

Supervisory Responsibilities:

 

Requirements:

Education & Experience

Bachelor's degree from a regionally accredited university with focus in information technology, education technology or related field required.

Master’s in technology, education, or related field preferred.

5+ years learning management system experience, including implementation.

Experience in higher education preferred.

Experience working in a technology-driven enterprise preferred

All skills, abilities and education will be considered for minimum qualifications.

 

The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

The National University System offers a comprehensive benefits package, competitive salaries, and an opportunity to work in an innovative environment that supports diversity. It is our policy to provide equal employment opportunities for all applicants and employees. The System does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, veteran status, marital status, sexual orientation or any other basis protected by state of federal laws.