Manager, Alumni & Community Relations

Administrative San Diego, California Sacramento, California Fresno, California Porterville, California


Position Summary:

The Manager, Alumni & Community Relations, will strategically develop and manage alumni and student programs and groups, under the direction of the Vice President for Alumni Relations and the Vice President for Student Services. In this role, the Manager will serve as the primary contact and consultant for alumni and student organizations, as well as liaison between alumni and student organizations and other departments. The Manager is responsible for assessing social programming needs, providing leadership opportunities, and designing and implementing appropriate responses. Further, the Manager will effectively manage budgets, program development, organization of events, strategic planning, and represent the programs and groups to both external and internal constituents.

Essential Functions:

  • Creates and implements a “best practice” approach to student and alumni organizations and programs.
  • Supports and develops local and regional alumni and student clubs and coordinates the University recognition and renewal period for all student/alumni organizations and groups.
  • Maintains and updates Student and Alumni Organization Handbook to ensure all policies and procedures are relevant and compliant with Federal, State, University, etc., regulations.
  • Develops and communicates volunteer and leadership opportunities to students and alumni.
  • Identifies and cultivates leadership volunteers within the alumni population for affinity groups that aligns with departmental and institutional strategy.
  • Supports and develops career affinity group and corporate affinity events.
  • Specifically responsible for providing direct support to student organizations, both graduate and undergraduate, which seek to partner & interact with our network through forums, conference, and competitions; developing appropriate affinity programs that focus on academic programs.
  • Seeks opportunities to connect current students to our alumni network through curricular and co-curricular events and programs.
  • Handles input and requests from the regions. Answers alumni requests, communicates with alumni, manages and inputs data, contributes to data analysis, and tracks activities.
  • Works with alumni and student volunteers on club/network and affinity events programs and initiatives. Oversees event logistics coordination with the Office of Event Management.
  • Coordinates and contributed to post-event communication and reporting.
  • Works collaboratively with Development Office to identify prospective donors and develop plans for cultivation and solicitation of alumni and parents.
  • Works collaboratively with Development Office to maintain and update the alumni, parent and friends of the College databases. This includes identifying key prospects for high level donors and determining how to cultivate them.
  • Responsible for robust communications that include continually updated websites and events calendars for affinity programs.
  • Champions and provides methods to engage our alumni network and active students in campus events and programs.
  • Assumes additional responsibilities as required.

Supervisory Responsibilities: Hire, train and develop 2 staff members


Education & Experience

  • Master’s degree required. 
  • Minimum five (5) years in higher education administration (preferably in Alumni Relations/Student Life/Campus Activities).

Technical / Functional Skills

  • Ability to work well with people, especially non-traditional students; experience in assessment/outcomes application to improve educational goals preferred.
  • Ability to work effectively and provide leadership as a member of a team to realize program goals.
  • Employ strategic thinking, effective communication, and management experience as a contributing team player.


  • Functional knowledge of and experience working with general office equipment including, but not limited to telephone, fax, copiers, scanner, digital camera, computer with dual video card and dual monitors, printer, filing cabinets, and calculators.
  • Experience in generating reports and graphs required. 

The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

The National University System offers a comprehensive benefits package, competitive salaries, and an opportunity to work in an innovative environment that supports diversity. It is our policy to provide equal employment opportunities for all applicants and employees. The System does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, veteran status, marital status, sexual orientation or any other basis protected by state of federal laws.