Part-Time Implementation Specialist - Western US Region

Learning and DevelopmentRemote, United States Scottsdale, Arizona San Diego, California San Francisco, CA Los Angeles, CA Seattle, Washington


Position Summary:
The Part-Time Implementation Specialist is responsible for helping to proactively develop, grow, and retain strategic, long-term partnerships with new and existing clients within an assigned geography or industry vertical.

This individual will be responsible for working with and building relationships with a select group of clients and prospective clients to ensure they receive professional, effective, and expert professional learning support while promoting the SEC/NU System mission, vision, and values. The part-time Implementation Specialist - through Harmony and Inspire - will provide a variety of professional learning opportunities that could include both foundational and deeper training on Harmony SEL, Inspire, academic integration, culture and equity, educator SEL, and more. The part-time Implementation Specialist will partner with full-time Implementation Specialists, Ambassadors, and/or Strategic Account Advisors to deliver ongoing expert consultation with districts and schools to ensure a strong implementation and commitment to SEC Programs.
The part-time Implementation Specialist will use approved program resources to help build the capacity of clients both in onsite and online professional learning and coaching sessions; deliver train the trainer sessions and support the development of the internal, client-sponsored capacity to sustain program use; participate in account management activities to ensure strong implementation and commitment; demonstrate professionalism and qualities consistent with social and emotional competencies as conveyed by SEC Programs. This individual may utilize modules, webinars, and other media to incorporate teaching and learning methodologies.

Essential Functions:
The Part-Time Implementation Specialist will:

  • Complete product certification and onboarding to ensure the correct processes are being followed and correct content delivery is maintained.
  • Support expansion efforts within districts, schools, and organizations by providing high quality, comprehensive professional learning to promote their adoption and effective implementation of Harmony SEL and Inspire Teaching & Learning with districts, schools, and organizations to plan and execute plans to implement the program and to develop capacity to sustain implementation on an ongoing basis.
  • Provide support to clients for the implementation of Harmony and Inspire in collaboration with regional staff.
  • Execute professional learning and coaching to assigned districts and organizations as established within the National University System (NUS) and SEC Programs partnerships.
  • Coach and/or mentor using a range of strategies to build confidence and competency in instructional coaches, teachers, and administrators.
  • Establish strong partnership relationships with assigned clients including administrators, teachers and staff.
  • Collaborate with full-time Implementation Specialists, Ambassadors, Strategic Account Advisors, and/or Client Success throughout the client onboarding and implementation process to ensure high quality and standardized approach to professional learning engagements, ensuring quality follow up and communication with clients.
  • Maintain accurate records of professional learning delivery and account management metrics, including inputting and reviewing training data in the CRM system.
  • Present content from a digital platform; guide and assist participants to access and work from a digital product.
  • Participate as a subject matter expert in the development of professional learning products and resources.
  • Use Microsoft Office product suite (Outlook, Word, Excel) to interact internally and to produce documents and reports.
  • Other duties as assigned.

Supervisory Responsibilities: N/A

Education & Experience
  • Bachelor’s degree in Education or related field required; Master’s degree, preferred, but not required; and, three (3) years’ relevant teaching experience; and;
  • Three (3) years’ experience in adult learning (coaching, mentoring or training) experience; or equivalent combination of education and experience.
  • Experience in educational publishing highly desirable
  • Project Management experience, desirable.

Competencies / Technical / Functional Skills
  • Ability to understand, diagnose and plan for business issues, processes, structure, outcomes and profitability. Understands the implications of decision and actions, including a deep understanding of overall big picture of the business; capable of taking an idea from concept to reality.
  • Aptitude to drive towards achieving measurable and challenging goals to support organizational success. Demonstrate the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission and strategic goals and objectives.
  • Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
  • Ability to sense others’ feelings and how they see things; taking an active interest in the concerns of others, pick up cues to what’s being felt and thought and sense unspoken emotions and respond accordingly.
  • Familiarity with Pre-K through high school, schools and community-based organizations for profit and non-profit sectors with a strong knowledge in child development.
  • Interpersonal skills and the ability to successfully communicate with a wide range of individuals in a diverse community making a positive impression in public forums. Ability to communicate competently orally and in writing, including public speaking, desirable.
  • Advanced use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook and enterprise resource planning application software to generate well-formulated business reports.
  • Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures and across the organization at all levels, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.

Physical Demands / Environment
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures and viewing a computer terminal. The work is performed in an office environment.

Travel: Up to 30% travel required.

The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

The National University System offers a comprehensive benefits package, competitive salaries, and an opportunity to work in an innovative environment that supports diversity. It is our policy to provide equal employment opportunities for all applicants and employees. The System does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, veteran status, marital status, sexual orientation or any other basis protected by state of federal laws.