IT Product Manager

Information Technology United States Scottsdale, Arizona San Diego, California San Francisco, CA Los Angeles, CA Salt Lake City, UT Dallas, TX New York, New York Chicago, Illinois Philadelphia, Pennsylvania Seattle, Washington Denver, Colorado Boston, Massachusetts Austin, Texas Detroit, Michigan Baltimore, Maryland Atlanta, Georgia New Orleans, Louisiana St Louis, Missouri Orlando, Florida Madison, Wisconsin


Description

Essential Functions:

  • Champion and subject matter expert in the assigned products and applications
  • Responsible for innovation and end-to-end launch and maintenance of products
  • Leads the planning and implementation of projects
  • Collaborates with business leaders to develop roadmaps and drive products from concept to launch in a fast-paced environment
  • Collaborates with product vendors, matching product capability with business owner needs
  • Leads discovery, sets scope, estimates, and business case development for new engagements
  • Reviews business needs, identifies priorities and works with the PMO team to outline deliverables, milestones, and identifies opportunities and risks
  • Assists leadership to define, research, and prioritize improvement initiatives, ensuring alignment with organizational strategies
  • Ensures projects all have clear design, build, run, maintain, support and security considerations met
  • Coordinates projects, while collaboratively working with the PMO
  • Develops, owns and executes product roadmap
  • Translates product roadmap features into well-defines product requirements including features, user stories, tasks and acceptance criteria
  • Creates and maintains detailed documentation of product
  • Works with IT Leadership and PMO to manage product budget where appropriate
  • Provides direction and support to product and project team
  • Provides leadership with updates, metrics and reports
  • Schedules and carries out UAT with business owners
  • Works in an Agile or Agile hybrid environment using best practices
  • Leads the product functional design
  • Works collaboratively with development and QA teams
  • Coordinates resolution of escalated issues
  • Works with the release management team to coordinate releases and tests features post-release
  • Reasonable and consistent attendance to fulfill requirements of the position
  • SDLC life-cycle knowledge and how to design, develop and implement software solutions
  • Knowledge in overseeing the design, development, and implementation of software and hardware solutions, systems, or products
  • Agile experience
  • Waterfall knowledge
  • Ability to write detailed requirements. Agile, and BRD/FSDs
  • Proficient in running meetings with various teams
  • Skill in analytical and problem-solving techniques
  • Skill in exercising independent judgment and taking action on it
  • Ability to effectively prioritze and execute tasks while under pressure
  • Ability to demonstrate consistent precision and accuracy
  • Ability to propose alternative solutions based on analysis
  • Ability to communicate and build/maintain relationships with internal and external partners to ensure the delivered services meet the needs of the stakeholders, including the ability to provide status at the executive level.
  • Ability to communicate requirements across organizational teams
  • Ability to understand how report results effect business decisions
  • Proven collaboration, facilitation, and negotiation skills
  • Ability to continuously provide a high level of quality while working at high-paced velocity
  • Excellent customer service skills, includind active listening and clear professional communication
  • Experience working in a team-oriented, collaborative environment
  • Must be self-motivated as well as creative and efficient
  • Detail-oriented
  • Excellent time management skills
  • Effective interpersonal, communication, and organizational skills
  • Proficient at running meetings with team members on premise and remote using confernecing tools
  • Proficient with Microsoft Word, Excel, Visio and other applications in the Microsoft Office suite
  • Proficient with Microsoft Word and other applications in the Microsoft Office suit
  • Other duties as assigned.

Supervisory Responsibilities: N/A or does the position hire, train and develop staff members

Requirements:

Education & Experience:

  • Minimum of three to five (3-5) years working experience in business analysis required
  • Extensive experience in process improvement and project management
  • Comprehensive analytical, conceptual, and problem-solving experience
  • Proven ability to motivate self and others is necessary. Maintaining confidentiality, treating others with respect and upholding organizational values is key
  • Previous experience serving as a project lead is preferred
  • Experience with project analysis, estimating, business case development and financial analysis is crucial
  • Microsoft SQL Server database experience needed
  • Experience in higher education preferred
  • Experience working in a technology-driven enterprise preferred
  • All skills, abilities and education will be considered for minimum qualifications.


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The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

The National University System offers a comprehensive benefits package, competitive salaries, and an opportunity to work in an innovative environment that supports diversity. It is our policy to provide equal employment opportunities for all applicants and employees. The System does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, veteran status, marital status, sexual orientation or any other basis protected by state of federal laws.