Enrollment Advisor **Full-time Onsite**

Enrollment Santa Clarita, California


Description

This is a full-time in-office opportunity located at our College of the Canyons University Center on Rockwell Canyons Rd. in Santa Clarita. Applicants are expected to be able to work onsite M-F 8:30a to 5:30p PST.

The Enrollment Advisor communicates with potential students via telephone and email to build rapport and assist with the initial portion of the application process. The Advisor communicates effectively with those Students to determine their educational goals and whether the University can meet those goals. It is important for the Enrollment Advisor to maintain a high level of customer service and positive working attitude, as well as be available to help other team members as needed.

Essential Functions
 

  • Communicates with potential students via telephone, or email, to build rapport and assist with the initial portion of the application process
  • Reviews and researches degree programs, and policies, to make sure that clear and updated information is being provided to prospective Students
  • Communicates effectively with those Students to determine their educational goals and whether the University can meet those goals
  • Maintains a high level of customer service and positive working attitude, as well as be available to help other team members as needed

 

Knowledge, Skills, and Abilities

  • Remains goal-oriented and exceed goals while working in a fast-paced environment
  • Works well in a team environment and will be able to perform as an effective teammate within the Admissions department and in cross-functional teams
  • Knowledge of the academic and business workings of a higher education institution
  • Ability to stay organized, easily multi-task and prioritize with ease
  • Proficient with Microsoft Word and other applications in the Microsoft Office suite

 

Education and Experience

  • Associate’s degree from a two-year college or technical school plus six (6) months experience in enrollment advising in a collegial setting preferred
  • Strong analytical and critical thinking skills, as well as be driven and self-motivated
  • Excellent customer service skills, as well as superior verbal and written communication skills
  • Previous high volume phone work experience, or promotions, highly preferred
  • Experience in higher education preferred
  • Experience working in a technology-driven enterprise preferred
  • All skills, abilities and education will be considered for minimum qualifications

 

Working Conditions

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, printers, and phones.

 Good working environment with the absence of disagreeable conditions. 

 The noise level in the work environment is usually moderate.

 Regular and reliable attendance is required.

 

What We Offer

In addition to competitive compensation and a comprehensive benefits package — including medical, dental, vision, 403b with match, paid holidays, and PTO — National University supports the professional growth of our team members through free education benefits and other growth opportunities.

Are you ready to take advantage of this exciting opportunity to join a growing team of passionate individuals who work together to help others fulfill their dreams through higher education?

Apply today!

The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

The National University System offers a comprehensive benefits package, competitive salaries, and an opportunity to work in an innovative environment that supports diversity. It is our policy to provide equal employment opportunities for all applicants and employees. The System does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, veteran status, marital status, sexual orientation or any other basis protected by state of federal laws.