Office Operations Coordinator

Facilities Ottawa, Ontario


We’re looking for an Office Operations Coordinator to keep us organized, aligned and in sync. 

In this role,  you will be the first point of contact in our Ottawa office and play a vital role in the employee experience. Building relationships comes naturally and your communication skills are superb. Your can-do attitude ensures you’re always up for the challenge and are able to spot problems and solve them quickly. Skilled at juggling multiple priorities, you don’t break a sweat when things get hectic and are always happy to help out.

You’ll work closely with our People Operations team and in support of the entire Moz Group team. This is an opportunity for someone who is looking to work on diverse projects and hone their craft in people and office operations.

Office Operations Responsibilities:

Alongside our Operations Team (Team Happy), the Office Operations Coordinator is the main onsite point of contact for all upcoming office operation and facilities needs, ensuring that office obligations are met.

More precisely, at the Ottawa office and for any upcoming office projects, you are responsible for keeping the office running smoothly and supporting the office operations team. Here’s what you’ll do: 

  • Manage office supplies, kitchen, and stationary inventory to ensure all employees have the necessary supplies.
  • Support catered lunches and on-site happy hour events for employees.
  • Packages and Mail Distribution.
  • Oversee desk coordination and set up.
  • Support the subtenant’s essential onboarding and facility needs.
  • Ensure all stationary needs are met.
  • Coordinate building/office access systems and access card distribution (visitors and employees).
  • Ensure high standards of cleanliness in all common areas.
  • Meet with vendors and schedule/coordinate onsite meetings, office visits, and project needs. 
  • Look for opportunities to align best practices across our offices (including Vancouver and Raleigh).
  • Additional related tasks.

People Operations Responsibilities: 

Works closely with the People Operations team to support additional initiatives including employee engagement, events and recruiting.

  • Assists with Employee Engagement efforts and programs.
  • Assists with internal virtual events.
  • Supports internal on-site events when needed.
  • Collaborate with our Recruiters to assist with Coordination on an as needed basis.

Qualifications and Experience required:

  • 2+ years of office setting/administrative role and customer-facing experience.
  • 1+ years of people operations experience preferred
  • Experience with online systems and Google suite of tools, including Gmail, Calendars, Docs, Zoom and Hangouts.
  • Highly organized with the ability to prioritize and work in high volume scenarios.
  • Effective problem solver using good judgment and good at finding creative solutions to problems.
  • Self-confidence and exceptional communication skills.
  • Enjoys building new relationships and provide a world class candidate experience.
  • Displays an attitude of integrity, professionalism, and positivity.
  • Proficient written and verbal communication skills.

Diversity & Inclusivity

Moz is committed to building diverse teams where people of all identities and backgrounds are welcome, included, and respected. We work to help close the gender gap in tech, and to actively recruit people from other underrepresented groups. We strongly encourage women, gender diverse people, and minority candidates to apply for this role.

About Moz Group

The Moz Group, a subsidiary of Ziff Davis, Inc (NASDAQ: ZD), is a leading provider of marketing technology solutions primarily for small and medium-sized enterprises that empowers businesses to engage their customers digitally and grow their revenue by leveraging the power of online search, email, voice, and text communications.

About Ziff Davis

At Ziff Davis, we work in a culture of collaboration and welcome those who desire to join our growing global community. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.

Ziff Davis offers competitive salaries, health benefits, and company-sponsored events. If you are seeking a dynamic work environment where you can see the direct impact of your performance, then Ziff Davis is the place for you. We offer a fun and friendly working environment where individuals are given the opportunity to learn, grow and build on their skills.