TMS Implementation Consultant
Description
MercuryGate provides powerful transportation management solutions proven to be a competitive advantage for today’s most successful shippers, 3PLs, brokers and carriers. The comprehensive Software-as-a-Service (SaaS) product suite natively supports all transportation modes and segments, generating value for its users through improved cost, productivity and efficiency using artificial intelligence (AI), machine learning (ML) and connected technologies to adapt and automate transportation management functions.
Our Implementation Consultant is the primary contact for our clients throughout each project and is a key player in the overall client management aspect of the business. You will have the ability to interact with clients on a daily basis and help identify and address core business requirements. The Implementation Consultant exercises judgment on methods and techniques for obtaining solutions within generally defined practices and policies. You will also be responsible for communicating integration requirements to our technical team, executing system configuration, provide system design testing as well as general maintenance support to MercuryGate clients.
This is a remote position. This opportunity can be 100% virtual from anywhere within the United States.
- Assist the project team by gathering knowledge about business processes from clients in order to effectively determine project scope, customer and product requirements.
- Develop effective solutions with moderate supervision.
- Maintain good working relationships with customers and other MG functional disciplines.
- Participate in and contributes to customer and internal meetings.
- Develop and maintain a high level of knowledge of MercuryGate products, solution templates and systems.
- Provide regular account, project status, and project issues updates to the MercuryGate Program Manager.
- Ensure compliance with internal and external company policies and procedures.
- Expand skill sets and explores future applications of software and business knowledge to increase opportunities for billability.
- Experience implementing and/or configuring a TMS (transportation management system).
- Experience with MercuryGate strongly preferred.
- Ability to develop and maintain strong, productive relationships with customers, partners and consultants.
- Strong communicator, able to influence and collaborate at all levels to maximize problem resolution.
- Proven ability to identify potential problems/outstanding tasks and find solutions.
At MercuryGate, we not only value what you do for the organization, we also value your happiness, health, and time!
- Flexible Time Off (take what you need, when you need it), additional paid time off for Bereavement, Jury Duty, Community Service and 8 paid Holidays
- 401(k) company match
- Choice of medical plans with Cigna, coverage beginning the first day of employment
- Health Savings Account (HSA)
- Dental, Vision, Life and Accidental Death & Dismemberment Coverage, Short Term Disability, Long Term Disability
Compensation for this position includes a base salary of $80,000 - $105,000 per year, commensurate with experience, plus a bonus calculated as a percentage of base salary.
MercuryGate is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications and business need.
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