Event Staff - Retail Sales Associate Seattle Mariners, Flexible Schedule!

Merchandising Seattle, Washington


Job Title:       Event Retail Sales Associate

Department:  Merchandising

Reports To:   T-Mobile Park Team Store Manager / Manager,                                         Souvenirs

Status:           Seasonal, Nonexempt

We are looking for talented retail associates to join us for the 2021 Baseball Season. We offer transportation benefits with an ORCA card and subsidized parking. Flexible schedules include evenings, days and weekends!

Primary Objective:  Contribute to revenue and sales goals by proactively assisting guests and providing courteous and friendly service to all guests. 


Essential Functions:

  • Approach guests with a friendly and helpful demeanor; assist them with merchandise and make merchandise recommendations when asked.
  • Maintain a comprehensive understanding of current merchandise and promotions; respond to guest questions regarding merchandise and general ballpark information.
  • Complete guest checkout transactions on store’s POS/computer system.
  • Maintain a clean and organized store environment; proactively organize and straighten displayed merchandise.
  • Use provided tools such as step stools and portable display racks to set up displays or arrange merchandise for sales promotions as assigned.  Use provided tools such as a ladder or merchandise grabber to access out-of-reach items for guests.
  • Balance cash register and assist with inventory as assigned, including unloading and moving boxes and other containers of merchandise.
  • Attend all mandatory Team Member meetings and training.


Education and Experience:

  • High school diploma or GED required.  Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
  • A minimum of 6 months of previous retail guest service experience preferred.

Competencies, Knowledge, Skills and Abilities (KSA’s):

  • Excellent customer focus; takes actions that create exceptional experiences for guests.
  • Self-motivated with a high degree of integrity; takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
  • Must be able to work as part of a team in a fast-paced environment.
  • Ability to compute basic math (addition, subtraction) to ensure proper change is given to guests.
  • Knowledge of or ability to learn Point-of-Sale computer systems.
  • Strong verbal communication skills; speaks to guests and other team members clearly and respectfully. Must be able to work fluently in English; bi-lingual skills are a plus.
  • Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.


Physical Activities and Working Conditions:

  • Must be able to work games and assigned events including days, evenings, nights, weekends, and holidays.
  • Must be able to move up to 20 lbs frequently and up to 50 lbs. occasionally.
  • Frequent to constant walking and standing on concrete or carpeted floor.
  • Must have functional manual dexterity to operate computer system.


The Seattle Mariners is an Equal Opportunity Employer

Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation