Customer Service

B2B Support Specialist Brno, Czech Republic Full-Time

As our B2B Support Specialist, you will be responsible for delivering the highest standard support to our B2B partners. You will communicate directly with them via phone, email, or chat and take full ownership of partners' requests ensuring delivery of resolution within the set SLAs.

   
Guarantee Specialist Brno, Czech Republic Full-Time

Become a part of something vital.

The Guarantee Team is looking for talented people who are willing to grow and develop their skills as well as gaining invaluable experience by becoming part of a heroic team. The Guarantee Team is always on hand to save the day for our customers!

Guarantee specialists are part of the elite within Kiwi.com’s Customer Support. They directly contribute to our common goal of ‘making travel better’ on a daily basis.

   

Engineering

Android Engineer
2 Locations
Full-Time
We are looking for an experienced Android Engineer to participate in the development of Kiwi.com mobile app which has the ambition to become the best travel mobile app in the world. Want to join us and help out? Read on!    
Android Engineer
2 Locations
Full-Time
We are looking for an experienced Android Developer to participate in the development of Kiwi.com mobile app which has the ambition to become the best travel mobile app in the world. Want to join us and help out? Read on!    
Backend Python Engineer for Customer Support Systems Tribe
2 Locations
Full-Time
CS Systems tribe is focused on developing internal applications for the Customer support department. Our agents need to have highly customized and stable tools in order to help the customers with all possible issues they may encounter. The main goal of CS Systems is to create one common interface where both front-office and back-office agents can find all information and do all actions needed to solve the customer’s problem.    
Backend Python Engineer for Customer Support Systems Tribe Bratislava, Slovakia Full-Time
CS Systems tribe is focused on developing internal applications for the Customer support department. Our agents need to have highly customized and stable tools in order to help the customers with all possible issues they may encounter. The main goal of CS Systems is to create one common interface where both front-office and back-office agents can find all information and do all actions needed to solve the customer’s problem.    
Bot Protection Engineer
2 Locations
Full-Time
The role of Bot Protection Engineer consists of supporting the scraping platform, building tooling and automation to curb blocking, analyzing data to uncover patterns of blocking, and assisting with incidents and outages.    
Bot Protection Engineer
2 Locations
Full-Time
The role of Bot Protection Engineer consists of supporting the scraping platform, building tooling and automation to curb blocking, analyzing data to uncover patterns of blocking, and assisting with incidents and outages.    
Bot Protection Engineer London, United Kingdom Full-Time
The role of Bot Protection Engineer consists of supporting the scraping platform, building tooling and automation to curb blocking, analyzing data to uncover patterns of blocking, and assisting with incidents and outages.    
Bot Protection Engineer Barcelona, Spain Full-Time
The role of Bot Protection Engineer consists of supporting the scraping platform, building tooling and automation to curb blocking, analyzing data to uncover patterns of blocking, and assisting with incidents and outages.    
Bot Protection Expert London, United Kingdom Full-Time
Despite acting on the customer's behalf, we are sometimes unable to make reservations on the carrier's website because our automation gets blocked by bot protection. Your goal is to help us by leveraging your industry know-how and figuring out what do we need to change in order to avoid being blocked by an antibot solution or fraud prevention system in place.    
Bot Protection Expert
2 Locations
Full-Time
Despite acting on the customer's behalf, we are sometimes unable to make reservations on the carrier's website because our automation gets blocked by bot protection. Your goal is to help us by leveraging your industry know-how and figuring out what do we need to change in order to avoid being blocked by an antibot solution or fraud prevention system in place.    
Bot Protection Expert Barcelona, Spain Full-Time
Despite acting on the customer's behalf, we are sometimes unable to make reservations on the carrier's website because our automation gets blocked by bot protection. Your goal is to help us by leveraging your industry know-how and figuring out what do we need to change in order to avoid being blocked by an antibot solution or fraud prevention system in place.    
Bot Protection Expert
2 Locations
Full-Time
Despite acting on the customer's behalf, we are sometimes unable to make reservations on the carrier's website because our automation gets blocked by bot protection. Your goal is to help us by leveraging your industry know-how and figuring out what do we need to change in order to avoid being blocked by an antibot solution or fraud prevention system in place.    
Consumer Product Analyst
2 Locations
Full-Time

You’ll be a Product Analyst within the Consumer Product Tribe combining the world of data with product development. You’ll be deciding which data to track, metrics to measure, looking for insights, and interpreting them to the product team and the business.

   
Data Platform Engineer
2 Locations
Full-Time
Are you interested in being a part of Kiwi.com data transformation? Do you want to build a software used by tens to hundreds of developers in their day to day job ? Our data team is building a rock solid platform for improving and easing the job of data engineers, analysts, scientists and developers as well. Consisting of small and custom libraries to huge infrastructures holding terabytes of data. You can be part of the whole initiative!    
Data Reporting Team Lead
2 Locations
Full-Time
We are looking for a Data Reporting Team Lead, who will understand the company vision and business specifics of the traveling domain and transform them into data intelligence strategy to ensure analytics insights are based on top of high-quality, stable, reliable, and scalable data solutions.    
Data Reporting Team Lead Barcelona, Spain Full-Time
We are looking for a Data Reporting Team Lead, who will understand the company vision and business specifics of the traveling domain and transform them into data intelligence strategy to ensure analytics insights are based on top of high-quality, stable, reliable, and scalable data solutions.    
Data Reporting Team Lead London, United Kingdom Full-Time
We are looking for a Data Reporting Team Lead, who will understand the company vision and business specifics of the traveling domain and transform them into data intelligence strategy to ensure analytics insights are based on top of high-quality, stable, reliable, and scalable data solutions.    
Head of Consumer Product / Business Analytics London, United Kingdom Full-Time

As the Head of Consumer Product Analytics, you'll be driving critical product insights for all the platforms including Web, iOS and Android. You'll partner with teams across the whole Customer Journey Account, Booking, Search, Self-service, Ancillaries to identify what metrics matter, how we measure them, and how we take action on them.

   
Head of Consumer Product / Business Analytics Bratislava, Slovakia Full-Time

As the Head of Consumer Product Analytics, you'll be driving critical product insights for all the platforms including Web, iOS and Android. You'll partner with teams across the whole Customer Journey Account, Booking, Search, Self-service, Ancillaries to identify what metrics matter, how we measure them, and how we take action on them.

   
Head of Consumer Product / Business Analytics
2 Locations
Full-Time

As the Head of Consumer Product Analytics, you'll be driving critical product insights for all the platforms including Web, iOS and Android. You'll partner with teams across the whole Customer Journey Account, Booking, Search, Self-service, Ancillaries to identify what metrics matter, how we measure them, and how we take action on them.

   
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Finance

Senior Financial Planning Analyst Brno, Czech Republic Full-Time

In this role, you’ll be a part of our Financial Planning Team that is independently working on the budgeting, forecasting, and financial modeling activities helping our global project grow. You will be an important member of a team and will focus also on improving our tools and processes.

We are looking for a responsible and motivated person who can work independently, adapt quickly, and is interested in learning new skills.

   

Human Resources

Business Recruiter Brno, Czech Republic Full-Time
You would work as a trusted advocate, advisor and facilitator to both hiring managers and our top talents. You will actively craft the way we do our hiring, as our recruiters are the true owners of our candidates' experience and we strive to make it the best possible.
We are committed to ensuring equality, our team's diversity in terms of race, gender, disability, belief, sexual orientation or age is one of our greatest assets. And we're looking for a person who shares the same view.
   
Senior HR Business Partner
2 Locations
Full-Time

At Kiwi.com, we keep growing, and due to a happy announcement within our HRBP team, we’re seeking an experienced Senior HR Business Partner who will be the go-to person for our employees and managers. You will be a partner and advisor to our managers ensuring we recognize the best talent on our way to make travel better and you will be driving strategic decisions and projects which these times require. 

   
Senior IT Recruiter
2 Locations
Full-Time
This is a full-stack recruitment role. We're not administrators neither observers. We actively craft the way we do our job, we're the true owners of our candidates' experience. Kiwi.com Recruiter is present at all stages of the process, starting with creative and out-of-box advertising to an onboarding lunch with the new hire. Do you consider yourself to be a creator rather than a follower? This is your chance to shine bright.    

Marketing

Customer Experience Lead Barcelona, Spain Full-Time
In less than 8 years, we disrupted the Travel industry by pioneering virtual interlining and became the 5th fastest growing tech company in EMEA according to Deloitte. Our goal is simple – yet no easy – to become the world’s first Virtual Global Supercarrier. To do so, we want to find the very best talent worldwide and provide them with the tools, budget, and support needed to bring our ambitious plan into reality.    
Customer Experience Lead
2 Locations
Full-Time
In less than 8 years, we disrupted the Travel industry by pioneering virtual interlining and became the 5th fastest growing tech company in EMEA according to Deloitte. Our goal is simple – yet no easy – to become the world’s first Virtual Global Supercarrier. To do so, we want to find the very best talent worldwide and provide them with the tools, budget, and support needed to bring our ambitious plan into reality.    
Senior Graphic Designer Brno, Czech Republic Full-Time

As a Kiwi.com Senior Graphic Designer, you will have the opportunity to create and adapt high-quality visuals for the Kiwi.com brand, communication, social media and digital advertising pillars. You’ll be working in the Content & Creative team, a small but enthusiastic group of multinational writers, designers and AV people, who use their expertise to give Kiwi.com brand a single, clear voice.

   

Project Management

Group Product Manager for FinTech
2 Locations
Full-Time

We are looking for a Group PM with a passion for implementing global solutions directly impacting the customer.

You will be a boss who decides what the product and engineering teams work on, you will drive key initiatives and ensure alignment with the company.  You get to work with companies from the whole world such as PayPal, Klarna, AliPay, Facebook  and many banks and implement their solutions.

   

Strategy

Principal Business Analyst
2 Locations
Full-Time
The Revenue Management Team's focus is on delivering trading insights to support the company's profitability and key processes of budgeting, forecasting, pricing, and market insights. As a Principal Business Analyst, You will be there to bridge the gap between Finance and Trading so our managers understand analytical insights into the dynamic and challenging world of travel. Your daily bread will be to extract, conceptualize, and visualize data to support our management's decisions.
   
Principal Business Analyst London, United Kingdom Full-Time
The Revenue Management Team's focus is on delivering trading insights to support the company's profitability and key processes of budgeting, forecasting, pricing, and market insights. As a Principal Business Analyst, You will be there to bridge the gap between Finance and Trading so our managers understand analytical insights into the dynamic and challenging world of travel. Your daily bread will be to extract, conceptualize, and visualize data to support our management's decisions.
   
Principal Business Analyst Barcelona, Spain Full-Time
The Revenue Management Team's focus is on delivering trading insights to support the company's profitability and key processes of budgeting, forecasting, pricing, and market insights. As a Principal Business Analyst, You will be there to bridge the gap between Finance and Trading so our managers understand analytical insights into the dynamic and challenging world of travel. Your daily bread will be to extract, conceptualize, and visualize data to support our management's decisions.
   
Revenue Management Analyst
2 Locations
Full-Time
As a Revenue Management Analyst, You will help our managers to understand analytical insights of the dynamic and challenging world of travel and support their business decisions by data. Your daily bread will be building reports, dashboards, analyses, business cases, and analytical models.
   
Revenue Management Analyst Bratislava, Slovakia Full-Time
As a Revenue Management Analyst, You will help our managers to understand analytical insights of the dynamic and challenging world of travel and support their business decisions by data. Your daily bread will be building reports, dashboards, analyses, business cases, and analytical models.