Salesforce Project Manager

USDA Vienna, Virginia


ITCON Services is seeking to hire a motivated, driven, and technically knowledgeable Project Manager to join our team. The Project Manager will be responsible software application development and/ or O&M contracts, including building and leading development teams, working with analysists, developers, and other project roles to deliver successfully on projects.


Project Management tasks will include but are not limited to following management best practices, project planning, understanding customer needs, conducting business analysis, monitoring development/ execution, conducting work-product acceptance, facilitating user acceptance, reporting, and quality assurance of project process flow. In addition, the Project Manager will manage all aspects of project financials.


  • Manage large/complex projects from concept to development and implementation by ensuring major project activities, milestones and deliverables are planned and tracked, and progress is accurately reported using standard project instrumentation.
  • Performs complex analysis of software requirements
  • Maintain technical documentation of design and operation
  • Partner with business partners to determine solutions to identified problems
  • Manage the relationship with all parties and ensure they follow the proper release process and best practices in development lifecycle
  • Interact with senior leadership and major stakeholders to establish project strategic plans and objectives.
  • Develop and implement project-level procedures and performance metrics
  • Manage risks and issue tracking throughout the project.
  • Act as the primary day-to-day point of contact for the client, team and the operational aspects of the project
  • Facilitate or co-leads with customer project manager regular status meetings with the project team, sponsors, and all stakeholders
  • Generate and distribute timely status reports, time usage reports, and expense reports weekly, monthly and quarterly.
  • Ability to communicate and present complex technical concepts and analysis to technical and non-technical audiences
  • Self-motivated and thrives in a team environment.
  • Able to multitask and move multiple projects forward.
  • Experience with Federal Government Customers.
  • Experience with Salesforce or case management implementation is a must.
  • Strong competencies in planning, project management, and organization with the ability to lead multiple projects while maintaining a focus on quality.
  • Experienced in managing, motivating and mentoring providing vision, strategy, planning and implementing projects


At ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, commuter benefits, work-life balance, and the opportunity to work alongside an amazing and growing team.


Applicant must be a permanent resident or citizen of the United States and clearable for Public Trust clearance with the U.S Government.

Required Skills and Qualifications

  • Bachelor’s degree in Management Information Systems or related field preferred
  • Project Management Professional (PMP) certification
  • 6+ years in the Information Technology industry
  • 3+ years of experience as a Project Manager managing IT projects
  • Ability to analyze and translate functional business requirements from stakeholders into detailed tasks for Design and Development teams
  • Strong research and analytical skills
  • Strong testing skills
  • Strong written and oral and communication skills
  • Attention to details
  • Ability to manage in an agile development method
  • Expert level understanding of SDLC and best practices

Desired Skills and Qualifications

  • Agile certification/ Product Owner certification
  • Recruiting experience
  • Hands-on experience managing IT project budgets and resources and reporting on financials