Loan Operations Analyst

Operations London, United Kingdom


Description

The role

Our Loan Operations Team is focused on supporting the efficient and accurate flow of ‘borrowers’ through our lending process. We partner with our Sales Team and Underwriters to assess, verify, and document each loan opportunity.

Who are we?

Our mission is to build the place where small businesses get the funding they need to win. 

We do this by uniting cutting-edge data and technology to deliver an unbeatable customer experience. With a decade of expertise under our belt, we've built a game-changer of a platform that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get an instant decision, giving them access to affordable funding in a flash. 

99% of businesses are small businesses! And in most cases aren’t given the finance they need to grow. We’re here to change that because the world needs small business.

Want to learn more? 

  • We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here: https://www.fundingcircle.com/uk/impact 
  • To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com 
  • And we’re still evolving! With over a decade leading the industry with our award winning core loans offering we are now well on our way to solving more SME finance challenges transforming into a multi-product lending platform. 

What will you be doing?

  • This is a busy admin role where you will be reviewing and processing loan applications to provide fast, efficient funding to small businesses in the UK.
  • Reviewing financial accounts, bank statements and risk reports to process loan applications
  • Completing know your customer (KYC) checks during the borrowers on-boarding journey and referring cases to our AML and Fraud teams where required
  • Use third party systems to collect information on the applicant and their business
  • Perform rigorous quality assurance: Reconcile loan documents and internal system data for completeness and accuracy
  • Working in a collaborative team environment
  • Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

What we’re looking for 

  • Someone with 6-24 months experience in a high volume operations or administrative role
  • Able to work to deadlines and business goals in a fast paced, dynamic environment
  • Someone with an excellent attention to detail, self motivated, strong organisational skills and ability to follow procedures
  • It would be great, but not essential, if you had familiarity with financial documents, bank statements and identification documents

Why join us?

Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.

We offer hybrid working with 2-3 days per week in the office. When you’re in the office you can take advantage of our free barista and subsidised lunches through JustEat and we will help support your home working set-up. We support flexible working arrangements so please speak to our recruitment team if this is something you’d like to learn more about.

A few highlights:

  • Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, free access to online therapy sessions via Spill and exclusive discounts with Hertility for reproductive health support.
  • Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. 
  • Development: Learning allowance and full access to LinkedIn Learning.
  • Lifestyle: Gympass, Electric Car Scheme and more! 

And finally, we have enhanced all of our parental leave policies - we actually won the AltFi Award for Diversity, Equity and Inclusion Initiative of the Year 2022 for our Partner Leave policy. You can read more here: https://www.altfi.com/article/10158_the-altfi-awards-2022-here-are-the-winners 

Research shows that some people are less likely to apply to jobs unless they meet every single criteria. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements. You might just be the perfect addition to the team!

Want to Build The Incredible? We’d love to hear from you.