Strategy & Business Operations Manager

Strategy London, United Kingdom


Strategy & Business Operations Manager, London


We want to help small businesses win. That’s why we’re here. 

We connect small business owners to investors – to create jobs, support local communities and power economies – because we believe that people are made to do more. And we want to help realise their goals. 

So, we created the leading small business loan platform. Investors have lent £9.8 billion in 130,000 loans to 90,000 small business owners. In a single year, this lending unlocked 115,000 jobs and contributed £6.5 billion to the global economy. There’s never been a better time to join! 

Be part of the team that changes everything. Let’s build the place where small businesses can get the funding they need to win and leave a legacy behind, forever. 

Funding Circle is seeking a Strategy & Business Operations Manager to develop and drive business strategy and to tackle complex business problems across the organisation.


The Role:

This role will report to the Strategy and Business Operations Director, U.K. and will have the following responsibilities:


  • Work with the Strategy and Business Operations Director and the senior management team to shape Funding Circle’s growth strategy and business operations (including Collections and Recoveries)
  • Lead the development of new growth areas or efficiency initiatives and improve existing business processes
  • Work with a broad range of stakeholders to ensure development of practical ideas and lead the implementation and delivery of these projects
  • Deliver successful cross-functional business change programmes including end-to-end project leadership, planning, collaboration with internal-external stakeholders and post-implementation support

Primary activities may include:

  • Evaluating new product development/efficiency opportunities and prioritising opportunities by developing quantitative business cases/financial models
  • Supporting the strategic review of our Collections and Recoveries team to set them up for success in a post-Covid world
  • Leading cross-functional teams to deliver opportunities and drive value for Funding Circle
  • Developing new market entry strategies and operational processes with senior management to deliver opportunities to the market
  • Delivering competitor reviews and briefings to the business – being the go to expert on other players in our current and future markets 

You have:

  • 4+ years of experience including either Strategy Consulting from a top tier company or experience of strategy roles in similar sized fintechs
  • Excellent analytical and problem solving skills
  • Ability to draw strategic insights from analysis and to communicate concisely and effectively with stakeholders across the business
  • Motivated to take ideas from inception to execution including excellent project management skills
  • Adaptability and willingness to roll sleeves up and get involved with all parts of the business – including, when required, in operational implementation
  • Strong communication and interpersonal skills - ability to work effectively and collaboratively with individuals from different parts of the organisation with different background and perspectives.
  • Enthusiasm for a high-paced, team-oriented start-up environment