Administrator - Investor Support

Operations London, United Kingdom


Investor Support Administrator

We are seeking a smart, enthusiastic and hard-working Investor Support Administrator to join our growing team.  Your sharp attention to detail, ability to prioritise and support a busy team who provide essential customer service to our UK Investors (current count is 79,000 individual investors globally!).

Delivering an exceptional experience for our Retail Investors is a key goal to Funding Circle unlocking our potential as a market leader. 

As Investor Support Administrator, you will…

  • Provide administrative support to the Investor Support Team, and wider Operation teams
  • Responsible for administrating ISA related documents and communicating with other ISA providers
  • Communicating with investors to gather correct documentation e.g for payments into/out of Funding Circle and ISA transfers
  • Conducting regular operational tasks e.g; closing investor accounts and account verifications
  • Provide great service to investors through quality interactions that enhance the investor experience
  • Working with other members of the team to improve processes and control procedures
  • Work with your peers to efficiently manage the workload to a high standard
  • Competitive salary with 25 days holiday

You’ve been there and done this…

  • Minimum requirement – A Level/ GCSE’s A*- C in core subjects
  • Desire to work in an administrative role with aspects of customer service
  • Smart, enthusiastic and dedicated to delivering an excellent service to the business and investors
  • Excellent communication skills, both on the telephone and in writing
  • Exceptional time management skills and proficiency at multitasking
  • Quick to learn, understand and suggest changes to processes to improve efficiency
  • Driven to succeed both individually and as part of a team

Why join Funding Circle?

Manning the front line, you will represent Funding Circle right from the beginning. You will join a hard-working and most importantly FUN team where we encourage everyone to expand their knowledge and growth.  

Walk into an office that champions working smart, working together and living the adventure - and of course free coffee! We offer a range of attractive benefits and a competitive salary package.