Administrator - Investor Support
Investor Support Administrator
We are seeking a smart, enthusiastic and hard-working Investor Support Administrator to join our growing team. Your sharp attention to detail, ability to prioritise and support a busy team who provide essential customer service to our UK Investors (current count is 79,000 individual investors globally!).
Delivering an exceptional experience for our Retail Investors is a key goal to Funding Circle unlocking our potential as a market leader.
As Investor Support Administrator, you will…
- Provide administrative support to the Investor Support Team, and wider Operation teams
- Responsible for administrating ISA related documents and communicating with other ISA providers
- Communicating with investors to gather correct documentation e.g for payments into/out of Funding Circle and ISA transfers
- Conducting regular operational tasks e.g; closing investor accounts and account verifications
- Provide great service to investors through quality interactions that enhance the investor experience
- Working with other members of the team to improve processes and control procedures
- Work with your peers to efficiently manage the workload to a high standard
- Competitive salary with 25 days holiday
You’ve been there and done this…
- Minimum requirement – A Level/ GCSE’s A*- C in core subjects
- Desire to work in an administrative role with aspects of customer service
- Smart, enthusiastic and dedicated to delivering an excellent service to the business and investors
- Excellent communication skills, both on the telephone and in writing
- Exceptional time management skills and proficiency at multitasking
- Quick to learn, understand and suggest changes to processes to improve efficiency
- Driven to succeed both individually and as part of a team
Why join Funding Circle?
Manning the front line, you will represent Funding Circle right from the beginning. You will join a hard-working and most importantly FUN team where we encourage everyone to expand their knowledge and growth.
Walk into an office that champions working smart, working together and living the adventure - and of course free coffee! We offer a range of attractive benefits and a competitive salary package.