Sales Inbound Executive

Sales & Business Development London, United Kingdom


Are you client-focused with a keen interest in developing your career in sales? Join our expanding Sales Team, to drive an exceptional customer experience and the growth of lending to small businesses across the UK.

Every single day, you are speaking to small business owners (or borrowers as we call them!) that have engaged with Funding Circle and looking for our help. As a crucial part of the Sales Team, you carry the responsibility of handling inbound inquiries from borrowers and qualifying leads - as the first point of contact, your enthusiasm and Funding Circle knowledge will encourage them to pursue a business loan with us.  

What will I be doing?

  • As the first point of contact, provide exceptional service to borrowers through quality interactions that improve their experience
  • Answer all inbound calls efficiently and effectively, collecting key information to support the process and qualifying the lead
  • Provide sales support to the Account Manager team through inbound call management
  • Deliver a high level of accuracy to enhance the delivery of new business and promote excellent internal and external relationships
  • Find opportunities to better support the account management team
  • Work with your peers to expertly handle the workload to a high standard

What will I bring to the role?

  • 6-24 months experience in customer service or sales is ideal for this junior role (however we are happy to consider applications from all experience levels!)
  • Some experience working in a phone based environment and an excellent phone manner
  • Able to connect easily with others and demonstrate natural interpersonal skills
  • Actively contribute to and enjoy being part of a team
  • Outstanding time management skills and proficiency at multitasking
  • Motivated by success in numbers, and driven to achieve your targets
  • Quick to learn, understand, and explain complex concepts and products
  • Excited by change and ability to excel in a fast-paced environment

Why join Funding Circle?

Manning the front line, you will represent Funding Circle right from the beginning. You will join a hard-working and most importantly FUN team where we encourage everyone to expand their knowledge and growth.  There are excellent opportunities for progression and we will support you to excel

Walk into an office that champions working smart, working together and living the adventure - and of course free coffee! We offer a range of attractive benefits and a competitive salary package.