Account Manager - Marketplace

Sales & Business Development London, United Kingdom


Who are we?

We want to help small businesses win. That’s why we’re here.

We connect small business owners to investors – to create jobs, help families and power economies – because we believe that people are made to do more. And we want to help them get the finance they need to thrive, creating thousands of jobs as they drive the economy forward.

So, we created the leading online marketplace for small business loans. Our investors have lent £13.7 billion in 171,000 loans to 122,000 small business owners. In a single year, we unlocked 100,000 jobs and contributed £7.2 billion to the UK economy. There’s never been a better time to join!

Be part of the team that changes everything. Let’s build the place where small businesses can get the funding they need to win and leave a legacy behind, forever. 

The team

The Marketplace team specifically represents what we see as the future of how we can 'build a better financial world' for SMEs in the UK. We all want each other to succeed and it's a really collaborative place to work as well as being a fun and inclusive culture. We are looking for people who want to be a part of that and who want to enjoy coming to work each day.

What will you be doing?

As an Account Manager for the Marketplace team you’ll provide an exceptional service in managing loan applications for SME clients to 3rd party lender partners. Working closely with both internal and external teams, you will supervise and manage these applications from start to completion and provide the client with an in-depth understanding of 3rd party lending and how this can benefit their business.

It will be your responsibility to engage with SMEs via a range of channels (calls/emails/sms) and help fulfil their funding requirements via our 3rd party lender panel. You will need to have an understanding of available lending products in the market but don’t worry – we can build on any knowledge gaps to help you succeed!

You will need to be organised and work in an efficient manner and enjoy building relationships, as you will be the ‘go to’ for both the client and the lender.

Are you?

  • Organised - you have a strong level of self-organisation, diligence and prioritisation skills
  • Personable – you are able to build and maintain long lasting business relationships
  • Motivated – you are results-oriented and want to achieve and exceed targets
  • Innovative – you enjoy being creative and are passionate about changing things for the better, both for your colleagues and for clients.

This is the perfect role for someone with experience in a customer facing or phone based role that’s interested in building a career in sales.

Why join us?

We’re gearing up for our biggest chapter yet – and it’s being driven by all of our Circlers. 

We think of ourselves as the career launchpad. A place to develop yourself, fast. Real work. Real experience. Real opportunities to collect skills. Think big remits and huge ownership to make great things happen. 

Our vibrant culture is built around potential and creating a place where you can really be you. We keep it agile and open. All voices heard. Because we believe great ideas come from everywhere. 

If you show skill and are willing, we’ll back you all the way.  This is the place to make a positive difference. Join the disruption. Say “I was there”. Be a part of it. Build something incredible and make a genuine impact on the lives of many – including yours. 

Here at Funding Circle we have a hybrid working policy, for most teams this means we’d like to see you in the office 2-3 days a week. We hope this will give you the chance to connect with your colleagues and work in a way that is most effective for you!

It’s in our differences that we find our strengths. 

We celebrate and support the differences that make you, you. So we’re building a culture where difference is valued. We’re proud to be an equal opportunity workplace and affirmative action employer. We truly believe diversity makes us better.  We will consider flexible working options; please talk to us to discuss how we could make this role flexible for you.

Want to Build The Incredible? We’d love to hear from you.