Director, Sales Operations

Sales Operations Reston, Virginia Minneapolis, Minnesota Atlanta, Georgia Austin, Texas

We are: 

Accelerators of innovation. Enablers of collaboration. Protectors of ideas. 

Code42 speeds the time to detect and respond to Insider Risks by delivering a fast, simple path to data loss detection, investigation and response. With our product, Incydr™, security teams easily protect corporate data and reduce insider risk while fostering a collaborative and productive culture for employees. We’re here to support organizations made up of people that move fast and think big. The ones who work together to solve hard problems and relentlessly pursue better. 

You belong at Code42 if you crave being a part of a transparent and team-first culture, you want to drive innovation, and security is always top of mind. We look for authentic people who are inquisitive, enjoy solving complex problems, and provide diverse insights to help us think differently and thrive together. 

Interested? Head to to learn more about why we’ve consistently been recognized for the quality of our product and the culture of our company. 

Don’t wait. #BeCode42


Reporting directly to the SVP, Worldwide Sales & Customer Success, this role is responsible for identifying and developing global, cross-functional strategic sales initiatives, which include, but not limited to: planning, reporting, territory configurations, sales process optimization, and sales program implementation. This role works closely with global sales leadership as a partner to develop frameworks on various business decisions using quantitative and qualitative data


  • Partnering with the sales team to drive sales opportunities to close and ensuring the structure of the deal is correct, along with promoting best practices in sales effectiveness and sales efficiency
  • Collaborating with Sales Management to set up, maintain, and modify sales territories and assisting with the comprehensive analysis of territory alignment and optimization decisions
  • Building and sustaining relationships with both internal and external business partners to effectively administer sales operations functions and programs, resolve issues, and support ongoing program development
  • Growing and aligning sales resources to achieve targeted growth plans with our sales operations team
  • Providing leadership to sales operations team
  • Partner with Finance to help lead analytic efforts on sales pipeline data, general sales metrics, and providing accurate sales forecasts
  • Reviewing and monitoring sales operations process performance and provide recommendations for process optimization and improvement
  • Monitoring the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization
  • Education Level: Bachelor’s degree. Equivalent experience will be considered.
  • Years of Experience: 7+ years of analytical experience in sales strategy and/or operations, ideally in a SaaS environment.
  • 3-5+ years of leadership experience
  • Deep working knowledge of Salesforce
  • Ability to independently address analytical requests: understand the core question being asked, gather needed data, build model, and validate assumptions, perform analyses, summarize, and present results in a compelling manner
  • Knowledge of incentive plan structures (quotas, accelerators, pay mix, and on-target earnings)
  • Customer service oriented with the ability to work with individuals at all levels of the organization to solve problems.
  • Ability to conduct sophisticated and creative analysis, yet translate those results to easily digestible messages, communications, and presentations
  • Ability to handle multiple tasks simultaneously, manage conflicting priorities and to complete assignments under aggressive time constraints independently
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for employment, if not currently employed by Code42.


A first-class onboarding experience which includes professional development, personal development all while learning and living our Code42 values. We provide comprehensive benefits that include health, dental, vision, wellness, 401k, maternity/paternity leave, generous paid time off and volunteer opportunities. At Code42 everyone is an owner. We participate in commission or bonus plans and all receive stock options. We win together.


Code42 values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer.