Director, Sales Operations

Sales Operations Reston, Virginia Minneapolis, Minnesota Atlanta, Georgia Austin, Texas

We are: 

Accelerators of innovation. Enablers of collaboration. Protectors of ideas. 

Code42 speeds the time to detect and respond to Insider Risks by delivering a fast, simple path to data loss detection, investigation and response. With our product, Incydr™, security teams easily protect corporate data and reduce insider risk while fostering a collaborative and productive culture for employees. We’re here to support organizations made up of people that move fast and think big. The ones who work together to solve hard problems and relentlessly pursue better. 

You belong at Code42 if you crave being a part of a transparent and team-first culture, you want to drive innovation, and security is always top of mind. We look for authentic people who are inquisitive, enjoy solving complex problems, and provide diverse insights to help us think differently and thrive together. 

Interested? Head to to learn more about why we’ve consistently been recognized for the quality of our product and the culture of our company. 

Don’t wait. #BeCode42


As a business partner to the sales team, you will provide leadership to guide programs, decision support and business process improvement including sales strategy and planning, anticipating demand, quota and territory strategy & planning, forecasting, account management and channel support, pipeline management,  sales incentive strategies, planning and prioritization, closing strategies, sales automation, tools and reporting programs. Your unique view and perspective will help us identify what we should be thinking about to influence our sales outcomes. You will deliver successful sales initiatives outcomes as a results oriented leader capable of inspiring and building cross functional high performing teams to effectively help our go-to-market teams achieve our goals.


  • Lead the sales ops team in the achievement of the strategic and end-to-end operational objectives delivering operational effectiveness and sales productivity.
  • Contribute to sales strategy, initiatives and operational excellence by providing information, insights and analysis to help us achieve our sales goals. 
  • Create visibility to help us see where we are going and if that is where we want to be and if not, why not. 
  • Recommend programs and initiatives to help us understand what we are doing well so we can do more of it and understand places where we can iterate to drive improved results.
  • Help account executives drive sales opportunities to close, ensure the efficacy of the deal, and promote best practices in sales effectiveness and sales efficiency.
  • Collaborate with Sales Leadership to align sales resources to achieve targeted growth plans by helping to set up, maintain, and modify sales territories and quota assignments and assist with the comprehensive analysis of territory alignment and optimization decisions.
  • Provide accurate sales forecasts and ensure the pipeline is a clear representation of the business and help the sales leadership team apply judgment as necessary. 
  • Partner with Finance to analyze sales pipeline data, sales performance and general sales metrics.
  • Building and sustaining relationships with both internal and external business partners to effectively administer sales operations functions and programs, resolve issues, and support ongoing program development.
  • Lead sales operations process performance and optimization to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning, business support and execution efforts.
  • Create, develop and monitor the accurate and efficient distribution of sales reports and other intelligence essentials to the sales organization.


  • Education Level: Bachelor’s degree. Equivalent experience will be considered.
  • Years of Experience: 7+ years of analytical experience in sales strategy and/or operations in a SaaS environment.
  • 3-5+ years of leadership experience
  • Deep working knowledge of Salesforce and Clari
  • Ability to independently address analytical requests: understand the core question being asked, gather needed data, build model, and validate assumptions, perform analyses, summarize, and present information and insights in a compelling manner
  • Knowledge of effective incentive plan structures in different scenarios and conditions (quotas, accelerators, pay mix, and on-target earnings)
  • Customer service oriented with the ability to work with individuals at all levels of the organization to solve problems.
  • Ability to conduct sophisticated and creative analysis, yet translate those results to easily digestible messages, communications, and presentations
  • Ability to handle multiple tasks simultaneously, manage conflicting priorities and to complete assignments under aggressive time constraints independently
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for employment, if not currently employed by Code42. 

We offer a competitive salary that includes base + company bonus + equity. Final salary will be based upon experience and geographic location. Salary range: $145,000-185,000

WHY #BECODE42: We win together as a team 

A first-class onboarding experience which includes professional development, personal development all while learning and living our Code42 values. We provide comprehensive benefits that include health, dental, vision, wellness, 401k, maternity/paternity leave, generous paid time off and volunteer opportunities. At Code42 everyone is an owner. We participate in commission or bonus plans and all receive stock options. We win together.

Code42 values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer.