Manager, Data Analytics

Data Analytics Cherry Hill, NJ Philadelphia, PA New York, NY Parsippany, NJ Chicago, IL Costa Mesa, California


Description

The Manager is responsible for ensuring seamless execution and delivery of products and services in the Data Management suite by actively mentoring staff, developing team-level goals and objectives, working directly with clients to understand their needs, and provided expertise and input on key deliverables and processes.

PRIMARY ACCOUNTABILITIES

  • Manage the coordination of day-to-day operations of CMI Media Group and Compas database merge/match services
  • QC data exchanges to and from CMI and oversee staff adherence to protocols
  • Manage exports of customized list(s) and send to publisher partners for marketing list matching
  • Troubleshoot all system, user and list related issues as they arise
  • Issue client invoices as needed
  • Manage relationships with partners and identify opportunities for new data sources
  • Merge marketing buy data with physician target lists in Excel or SQL and upload to central DB
  • Scrub marketing target lists for removal of “opt-out” physicians as requested; capture and invoice all scrub service activity
  • Oversee the maintenance of internal archiving system architecture for all data assets using MS Windows, update SOP’s and communicate changes to staff
  • Ensure adherence to confidentiality protocols as they relate to data exchanges
  • Manage all ad hoc list match requests
  • Assist in regular data asset and gap analysis internal audits
  • Capture data gaps and opportunities
  • Maintain and build relationships with key customers and partners
  • Participate in initiatives to monitor, analyze and improve core system performance, accuracy and efficiency
  • Investigate and analyze market trends for white papers and other written thought pieces
  • Manage the testing process of new products and services
  • Acquire, manage and disseminate key customer insights across the organization through POV’s, research reports and informal communications
  • Manage the development and execution projects designed to support media teams in fulfilling brand needs
  • Integrate relevant business knowledge and information across projects to make actionable insights both for external clients and internal stakeholders
  • Manage the data needs requirements for custom projects, aggregate data sources, troubleshoot issues as the arise and analyze the data for actionable insights
  • Identify new and emerging datasets within the marketplace for possible integration with proprietary data
  • Manage the daily operations of a portfolio of products and services, including project management of bringing new products to market
  • Serve as the lead data expert for client projects as needed
  • Support development team with insights that lead to sales of organizational products and services
  • Serve as a mentor to new coordinators in departmental processes, procedures and deliverables
  • Develop training modules & materials necessary to train staff and/or other departments
  • Prepare and Conduct Client Training Sessions on Data Products and Services
  • Train internal staff and work across departments to ensure that the needs of parallel departments are met by products and services
  • Prepare and Conduct Client Training Sessions on Data Products and Services

 REQUIREMENTS:

  • 5-7 years of experience working with secondary data for marketing
  • 1-2 years of Supervisory experience in a data or marketing setting
  • Bachelor’s degree
  • Strong presentation skills
  • Experience working with or servicing pharmaceutical and other life sciences companies preferred
  • Advanced knowledge of Microsoft Excel, Access and PowerPoint
  • Working knowledge of SQL
  • Familiarity with Business Intelligence tools such as MicroStrategy or Tableau
  • Self-Motivated
  • Strong Analytical Skills
  • Excellent organizational skills
  • Track record of success and independent thinking
  • Strong knowledge of HCP’s and relevant data sources for marketing to HCP’s
  • Willingness to learn and adapt to a changing environments



ALL FOR GOOD
CMI Media Group and Compas were built on inclusion and diversity. It is in our DNA and core values. Challenging the norm is where we started and it’s what drives us as a health leader, indispensable partner, and home for our employees. We are a group of hearts and minds who want to make a difference and celebrate being different, to give voice to and truly hear our people and our partners. We believe in more than “all”. We believe in “all for good.”

CMI Media Group and Compas are an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

We will not accept resumes or candidate submittals from employment agencies or outside recruiters.