Product Support - Network Administration

Software Engineer, Product Support Colombia


Working at Cafeto

Cafeto has brought about an industry change in the world of Software Development. We are helping customers solve all their needs for expert and skilled Software Engineers to deliver high-quality solutions. Our customers are winning, our business is growing, and our employees are innovating. Our journey requires more great people, more "Cafeto Makers". If you're motivated by a culture with a mission, join us at Cafeto.

Duties and responsabilities:

  • Install, configure, and maintain network hardware and software components, including routers, switches, firewalls, and servers. 
  • Monitor network performance and troubleshoot issues that may arise. 
  • Configure and manage network security settings, including firewalls, intrusion detection systems, and virtual private networks. 
  • Create and maintain network documentation, including diagrams, policies, and procedures. 
  • Manage and maintain network access controls and permissions. 
  • Conduct regular network maintenance, including software updates and backups. 
  • Collaborate with other IT staff to implement network-related projects and initiatives. 
  • Ensure compliance with regulatory requirements and security policies. 
  • Stay up-to-date with industry developments and emerging technologies

Degree in Computer Science, IT, or similar: 

Technical Skills:

  • In-depth knowledge of network protocols, network security principles, and network infrastructure components (e.g., routers, switches, firewalls). 
  • 3 years of Proven experience as a Network Administrator or a similar role. 
  • Proficiency in network monitoring and troubleshooting tools. 
  • Strong understanding of TCP/IP, DNS, DHCP, VPN, and other network protocols. 
  • Familiarity with network management and monitoring systems. 
  • Knowledge of network performance optimization techniques. 
  • Experience with network security tools and best practices. 
  • Excellent analytical and problem-solving skills. 
  • Strong communication and interpersonal skills. 
  • Ability to work independently and in a team-oriented environment. 
  • Experience working with Software Defined networks like Azure and traditional networks like Cisco and Meraki. 
  • Implementing, Managing, and Maintaining a Microsoft Windows Server  Network Infrastructure including Active Directory, Group Policy, VPN, DFS, WINS, DNS, DHCP, IIS, IP-Addressing

Nice to Have: 
  • Certifications in networking technologies such as CCNA, CCNP, and CompTIA Network+ are highly desirable

Why working at Cafeto: 

  • We value diversity, respect for the individual, and integrity
  • Everyone's empowered to work autonomously
  • You will have a direction, an individual career path for you
  • More than work, we are passionate about growing. More than colleagues, we are friends

We have some great Perks & Benefits for you! 

  • Flexible work hours—structure your work schedule, so it works for you, keeping your team and partner's needs in mind
  • Health insurance.
  • Semi-personalized English classes, according to your level
  • Days off on your birthday and in case of moving
  • Great salary and paid vacations

    We'd love to hear from you — apply below!