ProAV System Engineer

Engineering Tokyo, Japan


Position at Capgemini Japan

Job Title: ProAV System Engineer


This is an excellent opportunity for a highly motivated Systems Engineer to further their career by becoming a key member of a dynamic and fast paced sales team.



Duties and Responsibilities / 職務範囲:

  • Helping Pro AV customers deploy AV over IP solutions using client’s Pro AV Ethernet Switches
  • Preparing and developing technical presentations, network designs and network proposals to deliver to client’s customers
  • Discussing equipment needs and system requirements with customers and engineers
  • Training customers, partners, and distributors on client Pro AV Ethernet Switches and AV Over IP
  • Collaborating with sales teams to understand customer requirements and provide sales support
  • Helping customers who have problems with installed products, configuration and troubleshooting
  • Identifying areas for improvement and communicating these issues as well as possible solutions to PLM and upper management
  • Technical project management and consulting for all relevant projects
  • Regular training in classroom and webinar format for the client sales team and our partner base
  • Representation of client at trade shows, conferences, partner and press events
  • Responding to public tenders
  • Management and support of customers product evaluations and test including the responsibility for the local demo equipment
  • Support the marketing organisation on product and solution positioning
  • Regular contact with our product line managers for all SMB products on market trends, customer requirements and feature requests
  • Communication and collaboration with the our client’s service and support organisation



Qualifications (Mandatory) 応募条件(必須):

  • Minimum of 5 years general networking industry experience, qualified to degree level or equivalent in a scientific or engineering subject
  • One or more of the following Cisco certifications (or equivalent certification) is highly advantageous:
  •  Cisco Certified Network Associate (CCNA)
  • Cisco Certified Design Associate (CCDA)
  • Cisco Certified Network Professional (CCNP)
  • Cisco Certified Design Professional (CCDP)
  • Deep understanding of a wide range of networking technologies. We have a broad product range, so a spread of disciplines is needed however detailed knowledge of a least two technologies is essential
  • Given the special focus on AV-over-IP transition, expert knowledge in L2/L3 Multicast Networking, especially IGMP is required
  • Expert knowledge in at least one other of the following technical areas, Non-critical NAS systems, Enterprise LAN and WAN, Enterprise Security, SMB wireless is essential
  • Familiarity with the installation/configuration of popular consumer Operating Systems and hardware platforms such as Microsoft Windows, MACOSX & UNIX/Linux
  • Strong problem-solving ability and a flexible ‘can-do’ attitude
  • Strong Team player with excellent interpersonal skills and the ability to converse and establish positive working relationships at all levels within the organization
  • Strong personal presentation and communication skills, both verbal and written
  • Action oriented individual with a visible drive for results
  • Ambitious and not afraid of the hard work that a thriving company will provide
  • Due to the Pan-European nature of this role, fluency in an additional European language (in addition to English) is highly advantageous.


Work Location/勤務地:
Tokyo 東京



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