IT Engineer(Bilingual Mandarin)

Information Technology Mesquite, TX

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Description

Key Responsibilities:

  • System Management: Design, implement, and maintain IT infrastructure, including servers, networks, and hardware. Ensure the reliability and performance of all IT systems and applications.
  • Technical Support: Provide technical support to employees, troubleshooting hardware and software issues, and resolving technical problems in a timely manner.
  • Network Administration: Manage and monitor network performance, including LAN, WAN, and VPN connections. Ensure network security and implement best practices for network management.
  • Security & Compliance: Implement and enforce IT security policies and procedures to protect company data and systems. Stay up-to-date with cybersecurity threats and apply appropriate measures to safeguard IT assets.
  • System Upgrades: Plan and execute system upgrades, including hardware and software updates. Evaluate new technologies and recommend improvements to enhance IT operations.
  • Backup & Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and system availability in case of failures or emergencies.
  • Documentation: Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures. Create and update user guides and training materials.
  • Project Management: Participate in IT projects, including system implementations, upgrades, and other initiatives. Collaborate with other departments to meet project goals and deadlines.
Qualifications:  
  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A+, Network+, Cisco CCNA, Microsoft Certified Solutions Expert) are a plus.  
  • Bilingual Mandarin speaking.
  • Experience: Minimum of 2-5 years of experience in IT engineering or a similar role. Experience with IT infrastructure management, network administration, and technical support.
Skills:
Strong knowledge of IT systems, networks, and security practices. Proficiency with operating systems (Windows, Linux) and virtualization technologies.  
  
Problem-Solving: Excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently.  
  
Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users and collaborate effectively with team members.  
  
Organizational Skills: Detail-oriented with strong organizational and multitasking abilities. Capable of managing multiple tasks and priorities in a fast-paced environment. 

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