Operations Supervisor

Operations Delta, British Columbia


                                       Now Hiring

                           OPERATIONS SUPERVISOR  

At Canada Cartage we work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

With locations across Canada, Canada Cartage System is a recognized leader in transportation & logistics delivering customized solutions for the transportation, distribution and warehousing marketplace.

We are currently looking to add a full-time Distribution Centre Operation Supervisor to our Distribution Centre in Delta, British Columbia. Someone who is equally passionate about serving the community and achieving operational success alongside our dedicated and loyal employees.

We offer a competitive remuneration and benefits package, advancement opportunities and career development.

DC Operation Supervisor is responsible for leading the day-to-day activities of warehouse operations, administration, and finance, to effectively implement logistics services to customers and to ensure that all activities are accurately recorded in the company’s warehouse management system; customer service, productivity, and financial targets are being met, and contribute to the growth of the company.



  • Coach and develop warehouse staff
  • Monitor staff to ensure procedural accuracy and policy compliance
  • Administer first level discipline for warehouse staff
  • Oversee operations to ensure customer expectations are met
  •  Monitor KPIs and lead the operations team towards targets
  • Ensure the warehouse space is used efficiently and make any changes to the storage profile that are in-line with customer expectations, budget targets, and best warehouse practices
  • Ensure CSRs and warehouse staff are aware of customer expectations and requirements, and are meeting them
  • Under the direction of the Branch Manager, ensure office staff and warehouse team are aligned to customer expectations and budget targets
  • Ensure productivity expectations are being met
  • Ensure inventory accuracy and efficient space utilization through training and supervision of warehouse staff in the performance of regular duties
  • Manage the warehouse staff to avoid unplanned work stoppages and good employee morale
  • Communicate unforeseen warehouse events impacting service to the CSR and to the customer.


Core Competencies and Qualification:

  • 10 years of combined working and supervisory experience in a warehouse setting.
  • Proficiency on warehouse equipment, such as forklifts and walkie-riders.
  • Experience supervising e-commerce/pick-and-pack operations.
  • A comprehensive knowledge of:
    • Best warehouse practices
    • Distribution Center operations
    • Warehouse management systems
    • Occupational health & safety requirements
    • Inventory control
    • RF devices
  • Familiarity with MS Office software, particularly Excel
  • 3PL experience an asset


Why work for Canada Cartage?

Our Team

We are a family-oriented company with competitive benefits, including extended health and dental, RRSP and Company-Matching pension plans; discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few of the perks; a cohesive team and a positive, hard-working atmosphere. We have fun events throughout the year, like truck rodeos, summer barbeques and driver-appreciation week that regularly bring us together. It’s important to give back to the communities in which we operate, so we volunteer with and donate to local charities

We also have Company wide recognition initiatives designed to recognize drivers and staff when they demonstrate outstanding customer service, teamwork and our core values.

Why do we have one of the lowest driver turn-over rates in Canada?  A team environment, short-haul regular routes and great benefits. Come work with us: https://www.youtube.com/watch?v=rpMA1riOzPI 


Recognized leader in the industry:

Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers 2022. This is the sixth straight year that Canada Cartage has been included on this list. https://www.forbes.com/companies/canada-cartage/?list=canada-best-employers&sh=7841454553d8

The Canada’s Best Employers 2022 title, along with our 6th year of being recognized by Trucking HR as one of Canada’s “Top Fleet Employers” serves to reinforce Canada Cartage’s reputation as an employer of high quality.

We’re growing! We have also been ranked in the top 10 of Today’s Trucking top 100 ranking of Canada’s largest for-hire truck fleets for 2022. https://hubs.la/Q017bTLd0

Celebrating 100 years: https://www.youtube.com/watch?v=b3S-CtHQhVY 


Our Values

Integrity: We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I being transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in.

Humanity: We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way.

Accountability: Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who wil deal with issues ad have the willingness to resolve things.  We will be relied on and held accountable for our results and our long term commitments.

Collaboration: We understand that results are the product of a team effort. As part of our process, we ensure collaboration with all our staff at all levels in all roles across departmental lines. With our customers, we use a collaborative style approach, sharing ownership to ensure a successful operation.

Dedication: Our organization is employee and customer-driven. We encourage an environment of conscientious effort and earnestness, hiring problem solvers who are responsive and have a "can-do" attitude to get the job done.

Leadership: Personal leadership to us means being competent, taking ownership, demonstrating initiative, and having a voice. Corporate leadership to us means being leaders in the market, continuous improvement and innovation, and empowering those around you. https://jobs.jobvite.com/canadacartage

Come work with an industry leader!


We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women