Billing Supervisor

Finance Mississauga, Ontario





At Canada Cartage we work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Working at our 1115 Cardiff Blvd., Head Office, we are currently looking to add a full-time Billing Supervisor, to our team. Someone who is equally passionate about serving the community and achieving operational success alongside our dedicated and loyal employees.


Key accountabilities

  • Coach and mentor billing team
  • Training of new hires
  • Entering Rates
  • Involved with interview and hiring process of new hires
  • Involved with performance reviews/issues
  • Billing/payroll of specific accounts
    • Review and interpret sales contracts as it relates to billing
    • Interpretation and verification of drivers time sheets
    • Review and verification of BOLs
    • Investigate driver pay questions/concerns
    • Coordination of any special customer billing requests
    • Weekly rating of driver payroll
    • Generation of paper/electronic invoicing
  • Meeting with client (at customer locations) as required
  • Weekly review/reporting of unbilled/unrated orders
  • Weekly 1:1 meetings with billers
  • Handle escalated customer billing issues
  • Establish and maintain a good working relationship with the client base (both external and internal)
  • Work with other team members and customers to develop and implement process improvements
  • Maintenance/creation of documented Standard Operating Procedures
  • Backup support for billing/payroll of accounts within your team
  • Approval of overtime/schedules hours of billing team
  • Approval and process billing cancellation requests



 Skills and experience we value:

  • 5 + years previous billing experiences,  with a minimum of 2 years in a supervisory role
  • Must be result  oriented
  • Dealing with ambiguity
  • Previous transportation experience
  • Detailed oriented
  • Customer service focus and a team player
  • Strong initiative to achieve individual/team goals
  • Proficient with Excel > experience with data management
  • Computer experience within a billing environment
  • Ability to work within a high volume environment
  • Very professional approach
  • Self-starter with the ability to meet deadlines and produce accurate results



Why work for Canada Cartage?

Our Team

We are a family-oriented company with competitive benefits, including extended health and dental, RRSP and Company-Matching pension plans; discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few of the perks; a cohesive team and a positive, hard-working atmosphere. We have fun events throughout the year, like truck rodeos, summer barbeques and driver-appreciation week that regularly bring us together. It’s important to give back to the communities in which we operate, so we volunteer with and donate to local charities.

We also have Company wide recognition initiatives designed to recognize drivers and staff when they demonstrate outstanding customer service, teamwork and our core values.

Why do we have one of the lowest driver turn-over rates in Canada?  A team environment, short-haul regular routes and great benefits. Come work with us: 


Recognized leader in the industry:

Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers 2022. This is the sixth straight year that Canada Cartage has been included on this list.

The Canada’s Best Employers 2022 title, along with our 6th year of being recognized by Trucking HR as one of Canada’s “Top Fleet Employers” serves to reinforce Canada Cartage’s reputation as an employer of high quality.

We’re growing! We have also been ranked in the top 10 of Today’s Trucking top 100 ranking of Canada’s largest for-hire truck fleets for 2022.

Celebrating 100 years: 


Our Values

Integrity: We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I being transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in.

Humanity: We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way.

Accountability: Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who wil deal with issues ad have the willingness to resolve things.  We will be relied on and held accountable for our results and our long term commitments.

Collaboration: We understand that results are the product of a team effort. As part of our process, we ensure collaboration with all our staff at all levels in all roles across departmental lines. With our customers, we use a collaborative style approach, sharing ownership to ensure a successful operation.

Dedication: Our organization is employee and customer-driven. We encourage an environment of conscientious effort and earnestness, hiring problem solvers who are responsive and have a "can-do" attitude to get the job done.

Leadership: Personal leadership to us means being competent, taking ownership, demonstrating initiative, and having a voice. Corporate leadership to us means being leaders in the market, continuous improvement and innovation, and empowering those around you.


Come work with an industry leader!


We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.